Hi take out the screws from the back x4 to get to them lift the ends of the rubbers ,once you've done that lay it flat on its face and lift the back it should slide out .now you have to unscrew a couple of pcb(printed circuit board),remove them and voila your battery you can buy it on ebay and matter of plug in plug out . hassan
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Put the receiver in the charging cradle. Does the green charging light appear? If it does not, you might just have a defective cradle and hence a completely flat battery; try charging with the car charger and retry. If it doesn't charge with either charger, the power section of the TomTom is obviously gone.
Assuming you now have a charged TomTom, keep the power button pressed for five seconds. If it does not turn on, try resetting it by inserting a paper clip in the RESET hole hidden below the front cover.
If it still does not turn on, it's either a defective power button or a faulty mainboard, and I'm afraid you can't easily fix either; you'll have to send it to maintenance.
Your battery has finally died and needs to be replaced. To replace the battery in your 910 you must completly disassemble the 910. While battery replacement is fairly straight forward, it is not a job for the average user.
Have same thing. I did call Tomtom and they are guessing ,just like me ,that battery is dead and offered me US$ 75 off brand new go 730 and old one u can keep. Was told ,they dont sell battery replacement .
Sounds like someone will sue their **** soon as class action .
More than likely the negative post on your 910 is not making a contact. This is a known problem for the X10 series tt's. It can be fixed but you have to disassemble the tt to do it. No just replacing the battery won't fix your problem. If it was just a battery problem your tt would still boot up if connected to external power.
Get a RMA by TomTom by callinging them directly (see on TomToms webpage)
I've solved by shipping my unit to Neaderland with UPS at no cost, they replaced the motherboard (not the display, this just remained the same!)
I've received the repaired 910 after 5 days and I've spent no one cent! And I've got also the battery, AC power supply and software replacement! Other problems of the software are still present: the unit won't cange colors by night-light changes (only one time after a reset...), tryes to connect to phantom computers, after a power on it get off and then on if connected on the car support,...
The 910 is a crazy device, not stable at all. I think I'll change it with the new model Go930T
Ciao (sorry for my bat english)