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- Can you log back into the router? with the new password or with the old one?
-Has your router been totally re-setted to factory defaults?
- I think you have changed the PPoE connection password which is the internet link password to ISP instead of the router password?
Let me know these questions and I will help you resolve this issue
If you are sure that you are typing in the correct password, then you might need to check your router settings.
Try to reboot your router first, then try again. If you still experience the same issue, you now have to check the firewall settings. Please see instruction per Skpe;
If you are on a network that uses a proxy server, make sure your
proxy settings are correct. To check proxy settings in Internet
Explorer, go to Tools > Internet Options > Connections > LAN settings. To check proxy settings in Skype, go to Tools > Options > Advanced > Connection.
Check your firewall settings. If you are using the Windows inbuilt firewall, click Start > Control Panel > Windows Firewall, and make sure Don't Allow Exceptions is not ticked.
If you are using a different firewall, click Start > All Programs and
select your firewall. Make sure that exceptions are allowed. Go to the
Exceptions tab. If Skype is listed, delete it. Start Skype. When
prompted, select Yes to allow Skype to connect to the internet.
In Skype, go to Tools > Options > Advanced > Connection and then un-tick Use port 80 and 443 as alternatives for incoming connections
reset your router should be a reset button on the back, hold in till the lights on the front flash then its reset open explorer browser type in 10.1.1.1 log in as Administrator add new user set password while adding new user save your new settings(write them down too) test the internet for function run network wizard again to connect, test should be fine once your settings are established if no function then contact your ISP to assist with connection to internet
If you are logged in, sign out of Skype using File | Sign Out. If you are not logged in, you can immediately click on the link "Don't have a Skype Name". Follow the on-screen wizard to finish setting up a new account. Hope this helps you out.
Try retrieve the IP address of your VOIP841, on the handset press the “Menu” button, navigate to the “Settings” menu and choose the option “Network”, then "DHCP", it should give you an IP address, make a note of this. Open your Internet browser and type in the IP Address of the VOIP841
into the address bar. The Internet browser will show the internal
Internet page of your device. Login with the following username and password:
After logging in please navigate to the “Skype” menu option in the left
side menu. On this page y
ou can type your Skype username and password. Once they are filled in
save your settings and test on the handset if everything is working.