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I cannot connect to skype


I have logged off and back on, internet is working fine yet it will not connect. I have also set up a new password so know that is correct.

Please help


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  • 38 Answers

Have u tryed to update it
or tryed to reinstalled it

Posted on Jan 27, 2009


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Router light turned into orange after changing password.

Hi Shaifali,
No worries!
- Can you log back into the router? with the new password or with the old one?
-Has your router been totally re-setted to factory defaults?
- I think you have changed the PPoE connection password which is the internet link password to ISP instead of the router password?

Let me know these questions and I will help you resolve this issue

Feb 27, 2014 | Belkin Basic Wireless Router

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Check This file at youtube might help you out.

Sep 26, 2008 | SKYPE Lands Phones

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Skype recently stopped working --

may be it hacked or may you skype account balance is over or may be your typing wrong password

Oct 08, 2012 | Skype IM

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1. Double check whether your caps lock key is on or off... passwords are CaSe Sensitive.
2. If still having problems, request new password from Skype.
Good luck!

Mar 02, 2011 | Skype IM

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Skype isn't letting me log in

If you are sure that you are typing in the correct password, then you might need to check your router settings.

Try to reboot your router first, then try again. If you still experience the same issue, you now have to check the firewall settings. Please see instruction per Skpe;
  1. If you are on a network that uses a proxy server, make sure your proxy settings are correct. To check proxy settings in Internet Explorer, go to Tools > Internet Options > Connections > LAN settings. To check proxy settings in Skype, go to Tools > Options > Advanced > Connection.
  2. Check your firewall settings. If you are using the Windows inbuilt firewall, click Start > Control Panel > Windows Firewall, and make sure Don't Allow Exceptions is not ticked.
    If you are using a different firewall, click Start > All Programs and select your firewall. Make sure that exceptions are allowed. Go to the Exceptions tab. If Skype is listed, delete it. Start Skype. When prompted, select Yes to allow Skype to connect to the internet.
  3. In Skype, go to Tools > Options > Advanced > Connection and then un-tick Use port 80 and 443 as alternatives for incoming connections

Oct 26, 2010 | Skype IM

1 Answer

Hello, I have a home computer with a connex wireless router & a Linkseys G wireless home gateway. I have Skype installed on this compuer & it works perfectly. I have just bought a new Acer...

delete all cache files and recent history in Internet explorer
then try logging into your skype account online if you can you have a method for contacting people why you are away

Mar 01, 2017 | Computers & Internet

1 Answer

401 unauthorized

reset your router
should be a reset button on the back,
hold in till the lights on the front flash then its reset open explorer browser
type in
log in as Administrator
add new user
set password while adding new user
save your new settings(write them down too)
test the internet for function
run network wizard again to connect,
test should be fine once your settings are established
if no function then contact your ISP to assist with connection to internet

all sorted now please rate me MISTERDJ

Apr 11, 2010 | Zhone (6218-I2-200) Router

3 Answers

I want to create new skype id

If you are logged in, sign out of Skype using File | Sign Out. If you are not logged in, you can immediately click on the link "Don't have a Skype Name". Follow the on-screen wizard to finish setting up a new account.
Hope this helps you out.

Mar 10, 2010 | Skype IM

1 Answer

How do i turn off the 'remember me' facility so that others using the same pc will need the password? I can't find a setting for it anywhere! help!!


When you first boot up Skype, if it logs you in automatically, hit the Log Off button.

On the log in screen, you have the option to "Sign me in when Skype Starts". Uncheck this.

From now on, people will need to enter a password to log into Skype.

Good Luck!

Nov 25, 2009 | Skype IM

1 Answer

Problem with philips voip841

Try retrieve the IP address of your VOIP841, on the handset press the “Menu” button, navigate to the “Settings” menu and choose the option “Network”, then "DHCP", it should give you an IP address, make a note of this. Open your Internet browser and type in the IP Address of the VOIP841 into the address bar. The Internet browser will show the internal Internet page of your device. Login with the following username and password:
Username: philips
Password: voip841

After logging in please navigate to the “Skype” menu option in the left side menu. On this page y ou can type your Skype username and password. Once they are filled in save your settings and test on the handset if everything is working.

Sep 25, 2008 | Philips VOIP8411B/37 IP Phone

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