Question about Epson Stylus Pro 9600 InkJet Printer

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Wont recognise ink cart

As i was removing light magenta, the little connector pins that actually read the chip on the ink cart have some how got ca\ught and pinged out now cant use the printer as it cant read chip. have i done some serious damage or can i some how trick it back into life.any help id be grateful for cheers

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  • mrcshkns Jan 28, 2009

    I have also similiar problem.
    T5444 cartridge has been short of ink, and replaced with new one.
    But computer can not read the new cartridge.
    Perhaps the chip is wrong, but I can not solve it.
    How can help us with these proplem???

  • skipbj Sep 21, 2009

    My epson 2100 is sick the little pin things have come out of the one pinset where can I get one from please



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I know how to fix this. This part is identical in many, many Epson models and I have lots this part. I call it the "pinset" and what it does is make contact to the chip on one side, and on a small board on the other to make the contact. The thing is, that you have to very carefully remove and insert this part and I have devised an excellent method of doing this during my several years of working with Epson printers, without taking the cartridge reciever apart as an authorized Epson tech would do. In fact, this happened recently to my Photo black slot and I fixed it in 10 minutes. It happens when someone tries to put a cartridge in with no chip on it. Putting it in is fine, but the spring loaded contacts get caught in the void where the chip is supposed to be and when you pull the cartridge out, it bends the hell out of the pinset. They are not repairable. I would not mind helping both of you... but I need something too. I have a 9600 PHOTO DYE model (T545* carts) and I either need a set of cartridges or a set of chips that I can reset. Empty, used, I don't care as long as the chip is intact and can be reset. You see, I have several bags of ink from a different model that I can change out inside the cartridges, but I don't have the right chips! Can you help me? I could send you as many pinsets as you need. I can definitely help you but I would rather arrange a meeting on the phone to walk you through it (both of you) since its a bit tricky without taking the printer apart.

Contact me and I'll privately give you my phone number.

Posted on Feb 14, 2009

  • gtmodel24 Feb 14, 2009

    OK.. So I just hopped on here and posted this answer. I will probably apply to be an expert here on Epson printers and I see after reading the agreement that I'm not supposed to solicit anyone or attempt to contact anyone outside the site. It's true I need the chips (or used cartridges) for a Photo dye 9600... but I didn't mean to imply that I wouldn't help you fix your problem if I didn't get them. So... here I'll tell you how to fix this.

    This solution will work on ANY Epson printer that accepts a chipped cartridge and only slightly vary according to how the cartridges go in. I've done this on several models of printer (2200, R1800, 4000 and 9600). This is the easiest method of changing this part without taking the whole darn printer apart.

    You'll have to get the pinsets from somewhere, and I'll just say that I have some. I know they are the same on a 4000, 4800, 4880, 7800, 7880, 9800, 9880. The ones from printers such as the R1800, R2400, R1400, etc, are slightly different but will work. I'm not quite sure which of these printers use a narrow one and which use a wide one - In any case, the pins are the same themselves. They just might have to be reinserted when you change that cartridge - the pins are the same but the plastic body is a bit narrower. See here that the damaged pinset is a bit wider than the new one... I only have pinsets from the 2200 but they work in a 9600. I just slide it back in before changing the cartridge. The pinset from a 2200 (I think the European model is a 2100 - same thing) worked just fine in a 4000.

    So, assuming that you have this part, you'll have to change it out. These pinsets snap in one way and you'll have to pretty much demolish the old one to get it out. If you have ever seen a multiwire connector under the hood of your car, this is how it's built. It has two little tabs on the sides that snap into the slot. See here. They are black and about 1/2" wide by about 3/4 of an inch long. Get a flashlight and look into the large slot where the cartridge goes in. You will see this little black piece that has the 7 gold, folded pins on it You will be looking at the end of it. Compare it to a cartridge slot that is not damaged to see how it sits in there. You see how the little tabs snap in? If you use a pinset from a smaller printer, they will never snap in. I have been debating putting a small drop of superglue at the end of mine to hold it in for when I change cartridges, but if it's damaged again it might make it hard to remove. Once you put one in a couple of times you'll see that it's not that big of a deal to slide it back in before putting in your new cartridge. BUT FINISH READING THIS FIRST because if you just try to slide it in there you will bend up and ruin the new one. There's a simple part that you will have to make out of some cardstock or heavy paper to put the new one in.

    The reason that you see this old one so badly damaged is that I marred it considerably while pulling it out with some needle nose pliers. You will basically be breaking the little tabs on the side. Get some long needlenose pliers that reach that far. DON"T ACCIDENTALLY GRAB OR DAMAGE THE BOARD THAT THE PINSET SITS UP AGAINST. Be very careful here only to grab this little pinset. Use ones that have some grip on the end and its a whole lot easier. After removing the old pinset, use a keyboard vacuum to get all the little pieces out. If part of the tab stays in there, the new pinset might not snap in correctly. If you do get the exact replacement and not the kind I have, it should snap back in correctly anyway.

    OK, so assuming you got the old one out. I am going to refer to the new pinset as having a "short" side and a "long" side. You'll see in this picture that the pins protruding from one side of the pinset are longer than on the other side. When putting the new one in, the LONG pins go up against the chip on the CARTRIDGE and the SHORT pins go up against the board in the PRINTER. You can see that the way the pins are bent into the pinset allow them to be springy and therefore push up against the board on one side and the chip on the other.

    Here is the dilemma - if you try to just push the pinset into the slot that accepts it, the way that the short pins are bent, they will actually push up against the edge of the small board in the printer and bend and this does not work. DON'T force the pinset into the slot as you will probably ruin it. I recommend getting a couple more than you need in case of this. What we will do is make a tool to "ramp" the pins into place. This will compress the pins as you slide the pinset in so that they don't bend and end up making correct contact on the internal board in the printer. This is simply cut out of a piece of cardstock, photo paper or something similar. Mine is made from a piece of glossy photo paper. You will notice that the end of it is exactly the width of the pins on the pinset. What you will be doing is sliding this long end into the slot that the pinset goes into. See here. If you take the new pinset between thumb and forefinger, and give it a pinch, you will see the pins squeeze in into the body of the pinset. This springiness is what allows the pins to stay put on the cartridge on one side and the board on the other. You can see the front edge of the board by looking straight in to the cartridge slot. Slide this paper tool INBETWEEN the small board and the slot that the pinset snaps onto. That way, when you push the new pinset in, the SHORT side pins will "ramp up" the cardstock/photo paper and therefore not bend as they slide into place on the board. I put a piece of tape on the large end of this so that when I get it in place, I secure it to the outside of the printer somewhere so it will hold itself. Just gently grip the pinset with needle nosed pliers and slide it in. You should not have to push very hard at all to get this to happen. Refer to an undamaged cartridge slot to see the orientation. When the pinset is flush up into it's recieving slot, simply hold it in place on the end facing you and pull the paper tool out. If you use something too thick it might get stuck! Business card thickness is about right - or 60# card stock. Regular 20# paper probably won't work, as it is not thick enough to depress the pins for the "ramp" effect.

    Now, if you used a pinset with a plastic body that isn't quite as wide as the one that was in there, (such as the difference between the 2 in my pictures) it will fall out when you remove the cartridge. Don't worry - putting a cartridge in a slot with no pinset won't damage anything - you will just get the "no ink cartridge" error. I have one now in my printer that falls out every time. Like I said, If you understand how it goes back in, it's not difficult to put back in when changing cartridges, which shouldn't be that often anyway. But, like I said before, NEVER put a cartridge that has no chip on it in an inkslot. It will snap in fine, then the pins will push out, and there is no way to then remove the cartridge without bending the hell out of the pinset.

    So, I hope this solves the problem for you. If you can't find the "wider" pinset for the 9600, I do have the narrow ones that will work and get you printing.

    Oh and please help me find some Photographic Dye chips or cartridges!

    (Oh man... now I see so many other issues on this site that I have excellent answers to....)

    BTW - When I was in 4th grade, my teacher gave us a simple assignment - write instructions on how to make a peanut butter and jelly sandwich. The next day, he brought in a couple loaves of bread, peanut butter and jelly. He then began reading our papers aloud, and following our instructions, one by one, EXACTLY and LITERALLY. The student whose instructions actually yielded a sandwhich got to eat that sandwhich in class. If a student said "Get a piece of bread and put some peanut butter on it"... that's just what he did - tear off a small piece of bread and set the jar of peanut butter on it. Some of them made quite a mess.

    My paper went like this... "Take one slice of bread and set it on your plate. Take the lid off of the peanut butter. Get a butter knife........". Needless to say I was the only student eating a sandwich that day. I just might love this site....

    Hope I helped.



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