Question about Kodak Photo Printer 6850 Thermal
As i power it on, the message 'ready loading appears and the error light goes on. as i press the advance coz the message stays for long without the printer being ready. when i press the advance paper button checking ribbon message followed by incorrect message appears. what do i do?
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Posted on Jan 02, 2017
Had same issue with my ESP 9, called up the kodak support lines and spoke to them over the phone, getting a replacement sent out free of charge and I've owned this for 1 year and 4 months and only had one prior printer jam which righted itself in the past. Seems like ESP 9's are prone to the unfixable printer jam.
Best bet call kodak and get it sorted.
Posted on Jan 14, 2011
SOURCE: i have the same problem
If you got 'Incorrect Ribbon ' error message in Kodak 6800 printer do the following thing :
1. First open the printer cover and clean the barcode sensor. The barcode sensor is right side of the thermal head.
2. If still same error message then you have to upgrade the firmware of your printer. You may download it directly from Kodak's website. Just kindly follow the instructions provided on the website. This should solve your issue.
Hope this helps.
Thank you for using FixYa.
Posted on May 30, 2011
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