Question about Dell XPS 420 PC Desktop

1 Answer

Mic not working since Windows 8 upgrade

Sound controller shows 'No audio devices are installed' on Recording tab

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  • Badger467 Jan 12, 2013

    The upgrade was from Vista and everything else updated without any problems. The hardware that's causing the problem is the built in Mic socket and the Line-In, I've tried updating drivers from Dell and Realtek for the HDA but nithing works. I found a work-around using USB connectors but I'd still like to have the quick access to the mic and line-in

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1 Answer

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  • Dell Master
  • 1,824 Answers

Hi,
When you were on Windows 7/Vista and you clicked on the installer, then it checked the devices, did it say that the device is not gonna work? Did you check the report for programs that may not work?
Try going to the manufucator's website and downloading the latest drivers.If you have upgraded to Windows 8 from Xp, then many things might not work as expected.

Hope that this answers your question.
Do you want any improvements on my answer? Please rate my answer by replying and saying that this helped and from 1-5.

Posted on Jan 12, 2013

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Posted on Jan 02, 2017

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latinmcgyver
  • 208 Answers

SOURCE: No Audio Device

hmm strange.. sounds like plug n play service issue or a bad xp install. with dells usualy u have to install 1st desktop system software then chipset then audio, video, ethernet.

Posted on Oct 05, 2008

justinbill
  • 14 Answers

SOURCE: i need an audio device for my dell desktop optiplex gx520 install

you can go to dells website and click support drivers and downloads type in the service tag of the machine (its 7 letters and nubers found on CPU Ex: BF14FJ1) and based on the service tag the correct audio drivers should be displayed for you to download.

Posted on Feb 24, 2010

  • 385 Answers

SOURCE: Even i installed the multimedia

Did you install Dell drivers? Here is a link for your drivers:
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PLX_GX620&os=WW1&osl=en&catid=&impid=
Install the Intel Chipset driver first.
Hope this helps.

Posted on Sep 15, 2010

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Have you set the mic you wish to use with your webcam as Default ?

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Plug in your webcam or headset or mic you wish to use with your webcam
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Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
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Plug in your webcam or headset or mic you wish to use with your webcam
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Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
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Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
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Plug in your webcam
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Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
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Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the Audio tab - make your preferred mic the default device in the 'Sound recording window'
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Configure the webcam / mic to your chat program

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Plug in your webcam or headset or mic you wish to use with your webcam
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Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
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Control Panel (Classic View)

Plug in your webcam

Open 'Sounds and Audio Devices' folder and click on the Audio tab - make your webcam mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer

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Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

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1 Answer

How to install the mic on this


Depends on your OS
If you have XP do it from the Control Panel (Classic View)

Plug in your webcam

Open 'Sounds and Audio Devices' folder and click on the Audio tab - make your webcam mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer

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Plug in the webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

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Jun 13, 2009 | Dell Dimension 4600 PC Desktop

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