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please go to huawei official site (http://support.huawei.com/support/) and choose your product. Register if needed (should be free) and then you will have access to that products software and support section.
I have idea usb net setter modem - Huawei EG162G. Please help me to unlock it so that i can use any other network sim in it. Please send me the unlock code to unlock this data card. IMEI No. is 353474021272299
You may have a modem or router problem, not problems in your computer. Try resetting your modem and router (if you have one). Turn off power, wait about a minute, then turn them back on. Sometimes that is all that is needed.
If you have a router connected to the modem, eliminate that by connecting your computer directly to the modem's network jack. If you can connect then, you know you need to replace the router.
Try another computer if you still can't connect when running directly to the modem. (You should be able to find someone with a laptop who can try for you.) Connection failure then can only mean the modem is bad. In many cases a bad modem will be replaced by your service provider.
It is also possible you managed to get a virus or worm into your computer at some point, and that has broken the networking function in Windows. You could try using System Restore to take the computer back to an earlier time when you were able to connect. If the trouble is due to malicious software, though, System Restore may not be available. Some bad software disables that so you can't use it.
If you are not using your modem to connect to internet or something else you can get by... Follow the steps... Right click on "my Computer" click on "properties" click on "Hardware" tab click on "device manager" Find your modem in the list and click on it once. On the menu bar at the top click on "action" and select "disable" That should stop your computer looking for drivers for your modem. If it doesn't work, it may be your web browser. Check your internet connection settings and make sure you browser is not trying to use dial up connection. Go to your internet explorer properties click on connection tab and check "never dial" option for dial up connection. Good Luck :)