Question about Dell OptiPlex 330 Desktop Desktop Computer

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My brand new dell optiplex 330 is not booting

Bought a new made in China dell optiplex 330 in Ghana for only four months now but have not been booting for the past month.l have taking it to the dealers three times since there is a warranty covering it but l am still encountering the same problem after they assured me the problem has been ractified.l have asked them to change the motherboard since that is causing the problem but they have refused. what do l do

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  • eManAl Mar 06, 2009

    Dell Optiplex 330 worked only for a month. I shut it down normally on friday. On monday it couldn't boot. Power LED on the Screen and CPU are ON displaying Orange Color, not the usual Green Color when it is working normally and the fan is working.

    Could any one heeeeeeeelp?


  • S203celest
    S203celest May 11, 2010

    what exactly does it do upon post? is there a beep code?

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I know everyone is not a tech, but, if you will take the cover off and while powered on, look at the large silver looking fins (heat sink) on what is known as the North Bridge chip ane use the BACK of your finger to move slowly and see if there is heat on it, and then the base of the CPU as well, if there is no heat, the motherboard is the likely culprit. I know it seems to be low tech, but it is how I derermined 2 Dell motherboards were bad and have replaced them both with sucess.
Also look at the back of the power supply for a small red switch, make sure the power setting matches your area ... 115V or 240V.
Last resort, look here.
http://www.txcesssurplus.com/servlet/the-1974/Dell-Optiplex-330-MiniTower/Detail

Posted on Jul 07, 2009

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SOURCE: bought a new made in

I am not sure about how your wiring is in your home, but these newer systems require more stability with the electrical wiring and if there is a ground fault where you have the computer this would cause the problem you are having. Try another location and see if this changes, if not? try looking into replacing your power supply located on the back of your system. Good Luck



Fehdi

Posted on Aug 20, 2009

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Do you have a lot of accessories plugged in? They may have overloaded the power supply and if this is the case you will need to buy new power supplies. If this is not the problem, check to make sure that the computers have plenty of ventilation in the back. If they don't, they may have overheated and melted quite a few different components.

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Bought a new made in China dell optiplex 330 in Ghana for only four months now but have not been booting for the past month.l have taking it to the dealers three times since there is a warranty covering...


I am not sure about how your wiring is in your home, but these newer systems require more stability with the electrical wiring and if there is a ground fault where you have the computer this would cause the problem you are having. Try another location and see if this changes, if not? try looking into replacing your power supply located on the back of your system. Good Luck



Fehdi

Jan 22, 2009 | Dell OptiPlex 330 Desktop Desktop Computer...

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