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Good Day, cjm364;
It sounds like the TV's panel has failed. A 2 year old TV should not fail in this manner. Call the manufacture and express your concerns to them very strongly and 90% of the time they will give a concession.
Good Luck, Big Irish, Let me know.
My daughter cracked ours when it was 3 days old, like a lovely spider web, on the right side about an inch and half in diameter (she threw a brush). I used clear nail polish. If you have a big crack though, dont think that would be of any help.
I fixed it!!!! If you can open one of the sides (on the JVC there is a little door with a screw), then you can clean the projector lense in the middle on the bottom. It kind of looks like a big light bulb. It seems there is just dust on the glass that is projected onto the screen. We had a big gray spot and cleaned it with a damp glass cloth and Ouila! It disappeared. I scored MAJOR brownie points with my husband for this one! He wanted to replace the TV!
The lenses (screens) between the mirror and the protector screen are called the lenticular and fresnel lenses. Those are ususally sold as a pair and have to be installed the correct way or the image won't be correct. I don;t believe there are any substitutes for these at all.