Question about Xerox Phaser 8200 Laser Printer

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Xerox phaser 8200

When starting up, it goes up to print head test then goes to xerox screen and it hangs there. Tried reset and it just flashes grayish black. Flipped dip switch 1 & 2 and no luck. Help! This is for a K- 5 school and it is the only color printer they have. Thanks

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Couple options, If printer will go into diagnostics mode take look at the print-head heater temps, if you cant get it into diagnostics, theres 2 posibilities, either the print-head has failed, or the Electronics module has failed, make sure printer is on its OWN DEDICATED POWER, NO EXTENSION CORDS, NO PLUG STRIPS and make sure its not sharing power with a coffee pot on the same curcuit. (or other power hungry office equiptment) If you get a Xerox Service pro on site he/she will probably have to plug a laptop into the engineering port to tell you whats wrong, if it cant be diagnosed from the front pannel.

Posted on Jan 23, 2009

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chip-b.jpg" ]
Version: No area limited
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khe-chip-b.jpg" ]
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unismart1.jpg" ]
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