Question about Sony HDR-SR10E HDD Camcorder

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No volume on play back.

I purchased a sony HDR-SR10E at Christmas, and only used it for the first time today.I have read the instructions over and over. I have tried reset, and turned up the volume, but on play back, the sound can hardly be heard. I am not new to camcorders and cameras. I have gone through the menu, and double checked, but to no avail. I have tried sony website, but have received no reply. Please can you help? Many Thanks. Frank Myers.

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I hope this doesnt come across condencending as you're used to cameras, but to clarify, the monitor volume on the camera is up yes? Both the volume control and the monitor volume - both in camera?

Posted on Jul 28, 2009

Testimonial: "I am sorry for belated feedback. Your solution was most helpful. Many thanks.Frank Myers."

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hi,
just googled it from here in france :
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http://www.sony.fr/support/fr/product/HDR-SR10E
try in your location or download to see if multilingual !
cheers,
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