Question about DeLonghi Perfecta ESAM 5600 Espresso Machine & Coffee Maker
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Posted on Jan 02, 2017
I had this problem too. The instruction manual says to turn the steam knob only half way counter-clockwise after pressing the button for 5 seconds, but you need to turn it ALL the way to have the procedure start (at least, that was the solution with my machine). Good luck!
Posted on Jul 08, 2010
SOURCE: hello i have an Delonghi esam
I had this problem until I realised that you need to switch the machine off by pressing the on/off button on the front of the machine first *before* switching it off at the back and unplugging it. This moves the infuser unit further to the bottom and then allows you to take it out.
Posted on Nov 11, 2010
Had this exact problem a few times on a cleaned well maintained milk jug top with an ESAM5500M. Delonghi 'repaired' it by sending a new milk jug frothing top.
It's caused by milk fat deposits, the frother part on the milk jug may look clean but deep inside it's not. I clean mine with pipe cleaners, detergent and hot water and still it wouldn't froth.
The problem re-occurs for me every 6 months or so. You could buy the milk fat remover solution to clean it. Personally I just boil the whole milk jug frother in detergent and the again in descaling solution, that's fixed this problem twice now, although I think it will eventually corrode the 'o' rings on the frother, still cheaper than buying a new frother part each time though.
If it still doesn't work after that, the only other reason for this problem I found mention of was caused by a broken rubber seal where the milk jug fits to the machine. It's most likely to be milk fat deposits inside the frother though.
Posted on Feb 08, 2011
ha this is the same problem i had just last week at a customers house with the same machine , the knob does pull off but it is hellish tight and you feel like the valve is about to burst through the front of the machine but it does pull off, when fitting the new knob it is a good idea to put some grease over the shaft before pushing the new knob on as it's nearly as hard pushing the new one back on as taking the old one off.
Posted on Apr 17, 2011
Tips for a great answer:
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Insert steam spout and push OK.
Fill your tank and add descale solution.
Go to program settings - Descale.
Follow the prompts on the readout.
After descale and rise are complete refill your water tank.
Your system should now work as normal.
Note: If you do not have a descale solution, run the above with just water. Remember to descale when you obtain a descale solution.
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