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Manual fax answering won't work

We don't have a dedicated fax line, but we can't seem to get it to work when we pick up manually

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Sanjay Ghosh
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For receiving a fax, its not necessary that you should have a dedicated fax line. But in case you are using a voice mail over the same phone line in which you receive faxes, it may interrupt it.  So its recommended to use a Distinctive Ring Pattern, which will be provided by your phone vendor. However before trying it try to  do   a power drain in printer. To do a power drain, you need to dixconnect the printer for power connection, leave it for few minutes than replug it. Else  try a reset on the printer, try to unplug the power cable, press and hold # and 6 on the pritner while power cable is unplugged , and than while holding the # and 6 button replug the power cable back to unit. It will reset the printer to factory defaults. This should work....

Posted on Jan 22, 2009

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How to receive a fax

  1. Connect the multi-function printer to a phone line. Most printers with fax capability have more than one phone jack, so make sure you are plugged into the right one.

  2. Turn the printer on and access the start-up menu. Pick an answering mode based on your expected usage of the fax capabilities of your machine (see the next steps for more information about this).

  3. Put the printer in manual mode if you expect little fax traffic. The manual mode usually requires you to pick up every call that comes to the machine. If you hear the signal for a fax, you push the start button and hang up.

  4. Choose the automatic mode if you expect a lot of faxes or have a dedicated fax line. In automatic mode, the printer listens to incoming calls and determines whether they are faxes or voice calls. Voice calls get sent on to your phone, and faxes are picked up by the printer.

  5. Select the number of rings you want your multi-function printer to give you before dropping a call. If you are using the manual mode you may want to go with four or more rings. Two rings should be sufficient in the automatic mode.

  6. Load paper into the paper tray. Check on the paper level frequently if you receive a lot of faxes.

  7. Set the desired print quality, and you are ready to receive faxes.

Mar 01, 2011 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

How can I default the brother intellifax 770
do you have the fax settings to auto answer

Aug 02, 2009 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

How could I switch the fax, to receive
do you mean the fax line is shared with the phone line, and you want the machine to pick up faxes when necessary, and let phone calls go? If that's the case, this mahcine is designed to be on a dedicated line. In other words, there is not setting for "distinctive ring", or to set the # of rings to pick up. It will answer any call coming in. The only thing you can do is set it to "manual receive", under "user tools", "fax features", and then you could use it for sending faxes, but it will not receive unless you switch it to fax, and press the "on hook" button.

Jun 12, 2009 | Ricoh Aficio 1232C Color Copier

1 Answer

We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?
Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
 Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
TAD
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.

Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

How do I manually receive an incoming fax? I do not keep it on Automatic Receive because it is on my voice line, not a dedicated fax line.
When the phone rings, pick up the external handset. When you hear the fax tone come over the line press the Start button and hand up the handset.

Apr 14, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

2 phone lines causing problems for fax machine
Fax machines are designed to have their own dedicated phone line.

Nov 09, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Does the Brother MFC 7225N need to be powered on in order to recieve faxes? I do not plan to keep the machine on most of the time, unless I'm using it and I do not want it to answer and compete with my...
yes, power must be on. Scroll thru the menus to set your fax to manual, it won't pick up a fax until you press Start.

Fax machines are designed to have their own dedicated phone line.

Aug 20, 2008 | Brother Office Equipment & Supplies

1 Answer

HP 4110 OFFICEJET ALL IN ONE
Hi red,

You may need to set the fax as the default answerer of incoming calls. Here's a little tip, most local phone companies offer a distintive ring feature that only the fax will answer. If you get the option your users manual will tell you how to set up this feature and whats neat about is you get a seperate
number for that feature, your own dedicated fax line without add any extra outside lines.

anaanymous

Aug 17, 2008 | HP Officejet 4110 All-In-One InkJet...

2 Answers

Canon image class MF4150 distinctive ring
How to Set the Receive Mode (MF4140/MF4150)
1. Press [Additional Functions]. 2. Use [Left cursor] or [Right cursor] to select [FAX SETTINGS], then press [OK]. 3. Use [Left cursor] or [Right cursor] to select [RX SETTINGS], then press [OK]. 4. Use [Left cursor] or [Right cursor] to select [RX MODE], then press [OK]. 5. Use [Left cursor] or [Right cursor] to select the receive mode, then press [OK]. [FaxOnly]: Answers all calls as faxes and disconnects voice calls. [AnsMode]: Receives faxes automatically and records voice messages. [NET SWITCH]: Distinguishes between fax and voice calls. [FaxTel]: Switches between fax and voice calls automatically. [MANUAL]: Does not answer any calls. You have to manually receive faxes. NOTE: a. For [FaxTel] or [MANUAL], make sure the optional handset or an external telephone is connected to the machine. b. For [AnsMode], make sure an answering machine is connected to the machine. c. The [NET SWITCH] mode is available for certain countries only and requires subscription to a network switch service. 6. Press [Stop/Reset] to return to the standby mode.

Aug 12, 2008 | Canon imageCLASS MF4150 All-In-One Laser...

1 Answer

Hooking up a fax machine on home telephone line
Well... the problem is that you are running two machines on one line. ONE of them has to take predominance. Both machines should have settings for "number of rings to answer at". It sounds like you currently have the fax set to less than the answering machine, so the fax picks up after two rings, while your answering machine might be set to more, which it never gets to, because the fax answered the call already(It doesn't matter if you answer the phone, or the fax picks up, once the line is open, the answering machine is taken out of the equation). Even if you set the answering machine to answer first, you're then taking the fax service out of the loop. I'm not sure how you're going to juggle that, since both types of machines each need control over the line to work properly. That's why we (business machine folk) always recommend a dedicated line for fax service.

Jan 23, 2007 | Canon FAXPHONE L170 Plain Paper Laser

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