Question about Samsung Q430 Laptop

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Samsung q430 stuck splash screen

Laptop was dropped on carpet from a small height after I sneezed. Afterwards a sort of "chuckling" beep can be heard. I did a hard restart to find the beeping noise occurs for about 3 seconds and the laptop is stuck on the first loading screen. f2, f4, or 8 booting options do not work, nothing happens.

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Unplug, remove battery, plug in, try to reboot. If that doesn't work, unplug open Memory Bay, reseat Memory Mods. Open the HDD bay, reseat the HDD. You may have jarred something loose. One can only hope you didn't damage the HDD.

Posted on Jan 12, 2013

  • 3 more comments 
  • mickomoo Jan 12, 2013

    The memeory seems to be in place, but I reseated it just to be sure, however I don't want to remove the HDD without tech support. This is just being proactive but is there anyway to tell if the drive has been unsettled by looking at it?

  • max carson
    max carson Jan 13, 2013

    No, most likely, If the HDD has been damaged, it's the actuator arm that's out of line. It doesn't take much of a bump.

  • max carson
    max carson Jan 13, 2013

    Samsung Support: ,

  • mickomoo Jan 13, 2013

    You've been extremeley helpful and quick too, thank you so much! I think I found the problem. I took it to the shop and it's dead, it won't power on. Either way I figured I would need a new HDD when I heard the noise.

  • max carson
    max carson Jan 13, 2013

    Thanks, Let us know the outcome. Replacing the HDD is the easy part, your OS and ALL your data is quite another issue.



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Samsung tocco

well this is not the screen's problem .if the screen of your phone is alright then its some internal repairable problem . the chances might be dat any wire point of screen touch will be damaged and can be reapaired easily. so dnt worry be happy

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