Question about Patton PUH680-U Utility Heater
I purchased a Patton Heater PUH682. We used it less than a week and it stopped working. I didn't save the box or receipt, so I could not return it. I feel cheated, as I didn't receive a good product. It appears the coil got too hot and broke inside the unit. Being a new heater, I believe the coil was defective or this would not have happened so soon, being new. I would like to send this one back an receive a new one, as I paid for the heater I expected to keep working. I hope someone will get back with me on this.
How did you pay for the heater? Cash, credit card, or check? What store did you buy it from?
If you paid by credit card, some stores can look the purchase up. Some stores will accept returns for an equal exchange based on lookup of the charge.
If by check, you can get a copy of the canceled check from your bank. Take the copy with the heater to the store that you bought it, and they will likely allow an exchange.
If you paid by cash, you can contact the manufacturer, and he will ask you for the date code or serial number of the unit (he will tell you where to look). You can then discuss with them how to proceed to have the unit repaired or replaced.
Posted on Jan 22, 2009
Go back to the store you bought it at and buy another one .
save the box and the receipt .
put the defective heater in the box and take it and the receipt back to the store and get your money back for the defective unit.
you'll end up hopefully with a good unit.
Posted on Jan 24, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 24, 2014 | Patton PUH682 Electric Heater
Jun 21, 2011 | Patton PUH680-U Utility Heater
Mar 03, 2011 | Patton Electric Patton PUH680-U Electric...
Jan 04, 2011 | Patton PUH680-U Utility Heater
Dec 20, 2010 | Patton PUH680-U Utility Heater
Dec 06, 2010 | Patton PUH680-U Utility Heater
Sep 21, 2010 | Patton Electric Patton PUH680-U Electric...
Feb 26, 2010 | Patton Electric Patton PUH680-U Electric...
Apr 01, 2009 | Patton Electric Patton PUH680-U Electric...
Dec 27, 2008 | Patton PUH680-U Utility Heater
Jun 02, 2014 | Patton PUH680-U Utility Heater
266 people viewed this question
Usually answered in minutes!