Re: the erase button does not work for incoming or sent...
I have an enV and it does that too. I don't ever erase my inbox because if you go under settings you can set it to auto erase and it'll automatically erase messages for you. And when the erase button doesn't work I just turn my phone off and then back on and then it works.
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Hello - I use a Nokia 70 so hopefully I can help.
Scroll the centre button down to messages - press once to open. Move down one more setting to UNREAD messages and press again.
This will open ALL messages in you inbox - TXT/SMS + email + MMS.
Find your MMS by scrolling up/down then click the C (cancel) button bottom left on your phone.
This should then ask - Do You Want to Erase this message - click YES.
The second option after you have found the MMS in the inbox is to open it, then press option which is the 'select' key on the left part of the screen.
Press this once and you will have a menu of choices like -- move to / save picture / forward message to / save message on phone card // AND DELETE.
One of these should work if the phone is in good working order on all the other features. - Ray
In order to only see the inbox you have to go into your email messages. Then use the BB button and go to options. In Options go to General Options. There you will find the option "Hide sent Messages" Yes/NO
Go to Menu--message--inbox--open up the message which u want to delete n then press the option button---u will see Erase/Delete as an option then click OK.Again press OK if asks for confirmation.That's how u empty your inbox.
If u want to delete all the inbox messages then for that also you have an option in the inbox.
Just don't forget to press the "Option" button if u have to see the function.
Using the Internal Keypad
1. Open the flip and press[MENU].
2. Press Messaging.
3. Press the Right Soft Key
l Press Erase Inbox to erase
All (read and unread) Messages
or Only read Messages in the
l Press Erase Sent to erase
all unlocked messages stored
in the Sent folder.
l Press Erase Drafts to
erase all unlocked messages
stored in the Drafts folder.
l Press Erase All to erase
all messages from the Inbox,
Sent, and Drafts folders (except
locked messages). You can
choose whether or not unread
messages will be erased.
4. Select Yes to erase the messages
A confirmation message is
Ok, here is what you do to delete your messages in the inbox:
1. First you press your messages button where they are located 2. Now scroll down to where it says Inbox and make sure it is highlighted 3. Next press the button that looks like two pieces of papers one on top of the other...it is next to the OK button in the middle but on the left side. 4. Next you will see something that says Setup...press OK 5. Scroll down to where it says Cleanup press OK and you will see Inbox and Sent Items on there. Choose your Inbox ( you can also do the same for sent items) 6. Now just choose how often or how many messages you want cleaned up...then press the OK button. 7. It will automatically ask you if you want to do this now...choose yes
Well, first what you want to do is go to your messages. You will see a menu that says New message Inbox and sent. Scroll down to your sent box and look at the message. Where the soft buttons are you will see on the right side it will say options and the left side will say erase.
Ok, here may be the problem, first reset your phone by pulling out the battery. Second, check to see if any of the other features you use with your touch buttons work (select to edit a contact for example) if that does work then it may be a problem I have been dealing with on my phone. The Chocolate has odd issues with it's lock mechanism on the side, check to see if it randomly locked. If it has unlock or if it hasn't contact verizon. They may replace your phone or they may do a hard reset and reinstall the software (this is as I have noticed more of a placebo than an actual fix) Yesterday I had mine hard-reset and I am still dealing with the headache of random issues this is one of the more common ones along with the white screen. After you go thru three to four phones they may replace it but until then hope you get one that works or you may end up with bald spots on the sides of your head from all the aggrivation ^^ hope I helped