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Sony Rear Projection TV KFD E42A12u I accessed the 'service' menu on the tv through a thread on a website. Was looking for info on bulb life/hours. A service menu came up with lots of tecnical headings. I went into the first one out of stupid curiosity. Somehow whilst in there I think I altered a setting and my screen changed.... I now have a fifth or so horizontal section of the screen visible at the top. The rest of the screen is blacked out. I have tried accessing the same menu, and the normal screen menu on tv remote, but now will not appear. They would have been in the section which is now black. Any ideas? My bulb was going and have ordered a replacement. As menus not visible I think I must have blown something which affects the majority of screen but confused as to why the top section ok?

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THIS NEEDS ADJUSTMENT. TAKE IT TO AN AUTHORIZED SERVICER. THIS IS WHY WE DO NOT RECCOMEND CONSUMERS GET INTO THE SERVICE MODE.

Posted on Jan 22, 2009

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