Question about Canon ZR40 Mini DV Digital Camcorder

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My Canon ZR40 says "remove cassette" every time I rewind.

Sometimes it even eats the tape so that when I do try to remove it the tape comes out of the cassette.

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  • fkulczak Apr 03, 2009

    Mine does it too.The eject cassette icon comes up and so does another blinking red icon(I can't find this anywhere in the manual) that looks like a small trapezoid: parallel top/bottom with angled in sides but with a slah line thru the middle.
    The last tape ejected was stretched and ruined in the ejecting.


  • Anonymous Apr 30, 2009

    I have the same problem. My device was stored for more than a year and when i used it, impossible to rewind my casset.

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4 Suggested Answers

  • 883 Answers

SOURCE: Eating Tape when rewinding in vcr mode

look for a tiny pinhole and insert a pin while powered up to reset the device. if no-go, then the take-up reel needs attention...needs possibly a new or well-cleaned-with-alcohol-swab rubber belt

Posted on May 27, 2007

  • 64 Answers

SOURCE: Remove Cassette Error

I repair gl2s for canon and when you get a remove cassette message 9 times out of 10 it is 2 gears on the m-chassis that have failed they spit oil all over the inside and then the gear comes in contact with the m-chassis and binds up they are both white and in the middle you can see one when you open it and the other is on the inside that you cant see unless you take take the cover off and thats why you get that message but the ribbon part is something else that needs to be looked at you should send it in to a qualified canon repair facility. tell them the chassis is defective its actually code D106, E52, send those codes in with canon and make sure they see them.

Posted on Nov 16, 2007

SOURCE: Canon MV800i tape would not eject.

Put pedalfoot in camera, shake vigorously.

Posted on May 13, 2008

  • 1 Answer

SOURCE: Canon GL1 Remove cassette error

I certainly don't intend to be rude or obnotious but your comments on this known prpblem are contraditory to say the least! :
"The problem that you are experiencing with your Canon GL1 camcorder is a common complaint on this model camcorder. The “eject the tape error” is the camcorders way of saying something is wrong and it needs to be sent in for repair. It is not a defect with the camcorder, it is simply the most common complaint when the mechanical assembly is not running smoothly and perfectly." If something is wrong and it's a common problem then it must be defect?!?! Also your pricing for this "repair" is pretty close half of what a used GL goes for over here in Europe. I would definatly be looking for another quote and repair service other than yours!

Posted on Aug 20, 2008

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1 Answer

Eats tapes


When a VCR eats a tape, it can be cause by a couple things.

1. There is a rubber wheel called a "pincher wheel" that compresses the tape against the "capstan". The capstan is a shiny metal spindle connected to a motor. The pincher wheel can become worn and/or dirty (slick) from the oxide coating off of the tape. You can try cleaning the pincher wheel and capstan with alcohol or try using a re-grip solution on the pincher wheel. Last thing to do is replace the pincher wheel. Look to see that the pincher wheel is doing its job by pulling the tape through. The pincher wheel & capstan are not used during a fast forward or fast rewind, so if your tape is getting caught during the FF or RW and not Play, it's probably not related to capstan & pincher wheel.

2. There is a small tire wheel called an idler tire. This tire pivots between the sending and pickup reels of the player. Its also used during fast forward & rewind as well as play. If the tire is worn, the tape won't be wound up as fast on the take-up reel as the sending reel during play. This means more tape is coming out of the cassette than can be wound up on the takeup reel. You can try using a re-grip solution on the idler tire or replace it.
3. You didn't say if the unit played ok. There's also a brake pad that is designed to grab and stop the tape wheels from spinning when you hit stop. If those pads are worn, the wheels will not stop fast enough and the tape will continue to feed (spool) out of the cassette and not be taken up by the other wheel.

So when when you hit eject, the excess tape that should have been wound up tight in the cassette before the eject sequence, is getting caught inside the player.

Let me know if I can be of further assistance to you.

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- Jim

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Tape is stuck in VCR- Fast rewind and forward


It may need to be cleaned. Mechanical problems are one of the big problems with VCRs they use alot of mechanical moving parts and play for so long they fail. Plastic parts dont help much either. The pinch roller takes up the slack and is usualy the part that fails first because it constantly runs along the tape and builds a coating on the rubber so it doesnt grip the tape and pull it back into the cassette. If its not pulling the tape back in then it hangs up inside and you cant get the tape out. Fastforward uses the reels to pull the tape not so much the roller. Try and stop 2 times then fast forward then eject the tape. Try and eject the tape while its fastforwarding so it doesnt do anything else. Sometimes machines will unload after its been in fastforwad a while then it will eject. You will hear a change in the sound when it unloads, you can hear the mechanical arms move the tape in and out of the cassette. Thats when you eject it. You cant really clean it till you get the tape out. YOu can clean the pinch roller with fingernail polish or paint remover. It is a wheel inside it looks like a black tire. It pinches the tape against the capstan arm this is why it developes a film or a shine on the rubber making it slip.

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