Question about Logitech QuickCam Communicate STX Personal Web Camera

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Logitech STX no sound or picture to contacts

I bought my father a logitech Stx for Father's Day. He installed it according to the directions using the enclosed disc. when he tries to initate a video call he can hear and see me but I can't hear or see him? Any suggestions? I'm not sure what steps he's tried to use to solve the problem?

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  • susan muennichow Jul 11, 2007

    I'm using a logitech eyetoy from my son's playstation. I downloaded the software from the internet. I haven't had any problems when viewing with other friends. I will see if he has run the test mode. Thanks for the suggestion.

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What program are you using to video ith your Father? There is usually a test mode which helps with setup problems.

Posted on Jul 10, 2007

  • Christopher Pelotto Jul 20, 2007

    why was this deemed not helpful? I was waiting to see of your software had a test mode..

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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try going to my computer select the c disc drive it will show you what is on camera disc you will able to install your programs from here and should be able to use camera on your computer no probs my father inlaw had same problem and this sorted is.

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