Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Sound only comes out of 1 speaker/earphone (creative Zen)

I can only get my Creatvive zen nomad to play music out of 1 speaker or headphone, creating distorted sounds. Anway I can fix this myself? Thanks,

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Re: sound only comes out of 1 speaker/earphone (creative...

Hi skillhe...assuming you have tried a different pair of headphones with no success, let's start by updating the Firmware for your player, and also updating the Software for your PC. Click on the URL below to download and install the appropriate updates for your player and PC OS.®ion=1&Product_Name=NOMAD+Jukebox+3&Product_ID=296&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=33&y=12 Please update your post with specifics of failure or success, and we can continue to work on your issue until we have corrected it......good luck my friend

Posted on Aug 03, 2007

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When it the zen is turned on it says firmware

Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen Micro will not produce any sound after "play" is clicked


Thanks for using Fixya!

try to isolate the problem first by using another headphone. if another headphone doesn't work. try to check if the volume levels from your zen is turned up.

Have a great day.
- HotRatchet

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1 Answer

Trying to recover nomad jukebox zen extra

Get an original Vista operating system disc..
then insert d CD and boot from the CD!

Apr 29, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Earphone and speakers causeing problems

Plugging anything other than the proprietary earbuds into that jack can damage the headphone jack. No one i know of has successfully replaced the headphone jacks alone - call Creative and see if you are still in warranty, because that player will need to be replaced

Jun 21, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Music only coming out one speaker

If you're running xp or vista, you should download this firmware first and see if that fixes the problem. If that doesn't cut it. It's a hardware problem probably with the headphone jack. You could either send it in and it'd probably take a while to fix and alot of complications and money and bla bla bla. or you could just invest in a new music player such as the new 80gb zune which is very great. or an ipod classic, or even another zen product (not recomended)

Jun 16, 2008 | Creative Labs Zen Touch MP3 Player

3 Answers

Creative Nomad Jukebox Zen Xtra

First thing i would do is make sure your at the current firmware.

Dec 18, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Headphone Jack

if you can get into it easily you can re-solder the point at which the contact is broken off the board. This is a common problem. If  you do not know how to solder, or are not good at opening these (it will void any remaining warranty) refer it to someone locally that does.

Oct 28, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Different sound

Sounds like the headphone jack socket is worn. This unfortunately a Creative known problem. There is a fix, suggest you go to the following web site which offers a step by step guide

Jul 25, 2007 | Creative Labs Zen Micro MP3 Player

1 Answer

Audio Problems With MP3

First thing you wanna do is to try another set of headphones. If it still sounds muffled then theres a fault in the audio output section and these things are non user serviceable. Your gonna need to send back to the manufacturer. Good Luck

Apr 27, 2006 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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