a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
My wife noticed a strong smell of something burning inside our home. Luckily we were home. The microwave was NOT on...and the turntable was turning and making that grinding sound. When I opened the door, the turntable kept turning....all digital lights were OFF. The microwave does not work. I am extremely angry that this unit was able to continue to grind unnoticed. If we were not home, I assure you that this would have caused a kitchen fire. The upper inside portion was extremely hot to the touch and the cabinet on top of the over-the-range microwave was also very hot. This would have easily caused ignition and a subsequent kitchen fire. I am going to report this to the UL.
Well it seems that there is some fault in the turnable motor, turntable system consists of the motor and coupler, turntable support with rollers and the tray. I have a video link to help you more on this -- how a turntable motor should sound when you rotate it by hand... please follow the below link -
If motor grinding... etc., it means you may have a bad motor or plastic coupler.
It sounds like you have a jamming turntable motor.
The turntable system
consists of the motor, the coupler, the turntable support with rollers,
and the tray.
You can see and hear a video of how a turntable motor should
sound when you rotate it by hand.
yours won't rotate
or it sounds like it's grinding, etc., you may have a bad motor or
replace either, you need to unplug power, then remove the bottom cover
of the oven. You can usually find
helpful exploded view diagrams and order parts by entering your full
model number here. We're
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
Sounds like the bottom bearing has siezed. This is then rotating on it's mountings instead of nice ball bearings.
Just check it's not simply any support wheels you can easily get to.
It is possible to access this from inside. If you wish to repair it, unplug, and remove case screws. The drive assembly is easily visable from underneath. If you can get the main bearing off, clean it in parafin or WD40 and use a little light oil on it.
Make sure you replace the case properly - with all screws before attempting to start again.
The microwave generator is only active when electricity is applied, and usually the door assembly is integral to the microwave chamber.