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Jen-Air Refrigerator does not cool ---freezer works

The freezer seems to "freeze up". When I turned the unit off for 24 hours the water tray was full. It has to be emptied twice. Why is the unit freezing up? Thanks for your help, Robert
Jen-Air side by side model JRSD2298

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You have a defrost problem, most common problem component for the jen air refrigerators is the defrost control board pt#61005988. until you change the board you will need to defrost your refrig  manually about once a week. the board is located in the control housing in the refrig compartment and is fairly easy to replace yourself.

Posted on Jan 22, 2009

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Whirlpool S20b American style f/f. The fridge is very cold and some foods are freezing.


Suggest lowering the refrigerator set point to a lower number such as 3. There is usually an indication of normal setting on the adjustments. Wait 24 hours and check the refrigerator compartment again. Use a thermometer to record the temperatures. The meat compartment will be normal just below freezing. If no success then read the following.

One reason that this occurs is that the unit is working near continuously to reach the freezer temperature. Another words the unit is not capable or cooling the freezer to the prescribed temperature. The result is the excess cooling eventually reaches the refrigerator section causing the refrigerator to freeze. The unit will if this is the case run nearly continuously. This situation is counter intuitive. Freezer not reaching set point, excessive cooling over cools refrigerator therefore refrigerator freezes.

The cause is either the freezer door/seal is not closing or sealing the freezer compartment or the compressor or defrost cycle is not functioning properly.

Check the freezer door seal using a strip of paper. Check to see if air is flowing from the vents in the freezer. Using a thermometer check the temperature of the freezer. Listen for and record if the compressor is running or not.

The normal freezer temperature is around '0' Fahrenheit. If no or little air is flowing from freezer air vents look for ice on the back wall. If ice is present it is likely the auto defrost cycle is not working. Attempt to defrost by hand which requires several hours with everything removed.

Check that lint and dust has not blocked the coils under the unit and that the lower fan is running. Usually warm air exits from the machine grill in the front. Remove the grill and check for air flow and debris buildup. Vacuum if necessary.

And unfortunately if the compressor runs continuously and no air blockage underneath would indicate that the cooling capacity is reduced requiring a major service or replacement.

Hope this helps?
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Oct 17, 2016 | Whirlpool Refrigerators

1 Answer

Jcb 2059 Jen air fridge not cooling freezer o.k.


Its a defrost issue.The freezer works,then cooling starts and then its time to defrost.But in defrost the unit is not working.It can be faulty defrost assembly parts.Or the problem is with defrost timer at the lower back side of refrigerator.

Replacement parts can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

partsselect.com

--------------------

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

Dec 23, 2012 | Refrigerators

1 Answer

Jcb 2059 ges Jen air fridge part not cooling freezer o.k.


If freezer cooling but fridge not cooling,then its a defrost issue.First freezer cools,then cool air from freezer gets to fridge and fridge gets cool.But if freezer defrost cycle not taking place then its faulty defrost assembly parts.

Replacement parts can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

partsselect.com

--------------------

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

Dec 23, 2012 | Jenn-Air JCB2059G Bottom Freezer...

1 Answer

First refrigerator stopped cooling, next freezer. Seemed like it was trying to defrost but their was lots of ice built up on coils. Jen-Air side by side, counter depth model number JCB2388ARB.


Causes of ice build up on coils:
Not enough freon (leak). Coil defrost heater not working (Coils on all freezers freeze up, but you should not notice). Coil defrost timer not working. Compressor thermostat not working (or end fell out of proper location).
:o).

Jun 04, 2011 | Jenn-Air JCB2388G Side by Side...

1 Answer

We have it in a summer home where power is off during the week. On the weedends, we turn on power and our fridge worked fine for the first month or so. Now the refrigerator portion does not cool down but...


the freezer takes first priority for cooling,then the fridge,the unit will take about 24 hours to reach optimum cooling even with the fast freeze button on.we used to have unit in garage with power on to unit permanently.using a power breaker in case of shorts etc......(f/f are supposed to be on permanently)

Jun 29, 2010 | Whirlpool 17.6 Cu. Ft. Top-Mount...

1 Answer

Freezer working but not colder enough to freeze.


It will usually take 24 hours for the fridge/freezer to adjust fully to the temperature settings.

It is also possible that the defrost timer cycle was going into or just coming out of the defrost cycle, thus it could have delayed the start of the cooling cycle, so give it a little time to determine if the freezer is working.

If, not freezing after 24 hours, let us know and we'll go from there.

It takes longer for an empty freezer to get and hold temperatures, so it is always a good idea to have the freezer loaded with bread (thirft store bargains are cheap) or jugs of 3/4 full water (water takes longer to freeze than bread thou).

Hope you find this very helpful and best regards!

Aug 18, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Refrigator not cooling properly, freezer works fine


I'll assume you don't have much food/items in the freezer section. Because you have the fridge set on the max cooling setting and the freezer set higher than the mid setting, it could be that you have frozen the cold air passage from the freezer to the fridge.

If you can, 1) remove all contents that would spoil; 2) turn off the fridge 3) open both doors and allow the fridge to manually thaw out completely (this will speed up the opening of the cold air exchange passage between the freezer and fridge, which is likely blocked and frozen solid. Have plenty of towels handy to soak up the water from the defrosting process,

After a FULL day of being left off and doors open to thaw out, check for any further thawing and dripping water inside, if present wait another 8 hours (you really want to get it thawed out the first time!) When that's done, reset BOTH temperature controls to the factory mid-point setting (5?) as marked on your control knobs.

The key to having a refridgerator run properly is to allow for it to run at the factory settings for at least 24 hours BEFORE you adjust the controls higher and/or lower for each section. Adjust it up or down in ONLY 1 setting increments so as to not cause ice build-up and freezing of the internal air exchange passages.

Also, as you've relegated this fridge as a garage "beer & backup" unit, make sure to keep the freezer as full as possible to make it run as efficiently as possible. You can freeze jugs of water and pack it with cheap thrift store bread to help it run correctly. An empty freezer has to work harder to keep just air at freezing temps. As such, it will pass much colder air into the fridge, and cause these types of freeze ups. By the way, turning up the temp controls only makes it worse and just results in a total "freeze up" inside the cabinet panels that you can't easily see or get at to rectify, hence the reason to shut it off and let it fully defrost.

When you're done, you should have your fridge back in action working like it should, but remember, don't rush temperature adjustments, even thou we all want those frosty beverages, it'll take a couple of days to achieve the desired "chill" you're likely used to getting when it was your primary fridge.

Hope this helps and Best Regards! Semper Fi!

Aug 03, 2009 | GE Profile PSW26P Stainless Steel Side by...

3 Answers

Ice maker doesn't make enough ice to supply two senior citizens. This is the 2nd refrigerator we have had installed this month. What can we do to increase the amount of ice it puts out. The ice bin has...


Found in the FAQ section on Samsung.com:
Samsung refrigerator freezers produce about 120 cubes per day, which is in line with most manufacturer specifications.
Empty the ice tray and let the unit run for 24 hours.
If fewer than 50 cubes are produced during the 24-hour test, then your refrigerator requires service. Please contact Samsung Service at 1-800-SAMSUNG to schedule a service appointment.
If your freezer is producing 50 to 90 cubes per day, try the following:
  • Set the freezer temperature display to a lower setting. Freezer temperature must be 5 degrees Fahrenheit or less for the ice maker to work properly.
  • Make sure that the water valve on the refrigerator water supply line is completely open. You can find the water valve where the refrigerator water supply line taps into your house water line.
  • If you have a water filter in your refrigerator, change the filter cartridge. For instructions, see your Users Manual.
If you want your freezer to produce more than 120 ice cubes in a day, try the following:
  • An ice maker typically makes 1 tray of ice every 90 minutes. To shorten the amount of time the freezer takes to produce a tray of ice, set the freezer temperature display to a lower setting.
  • If your refrigerator has a Power Freeze function, press the Power Freeze button to speed up the ice making process. In the Power Freeze mode, both the compressor and the freezer fan run for 10 hours continuously. The ice making interval is reduced from 90 minutes to 55 minutes. If the ice bucket fills in less than 10 hours, Power Freeze stops automatically.
NOTE: If you have just installed your refrigerator, it will take 6 to 12 hours for the refrigerator to produce ice.
You should throw away the first three batches of ice cubes that the ice maker produces (approximately 30 cubes) to ensure the ice maker is making ice from clean water.

Feb 06, 2008 | Samsung RM255LASH Side by Side...

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