Question about Motorola Mobility RAZR V3

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Razr- turning on camera makes screen turn black but keypad stays lit

Phone about 7 months old and except for spot on screen has been working fine/ yesterday i tried to use the camera and every time i pressed the camera on button the screen goes black/ the keypad stays lit but screen black and no response from pressing any other buttons such as messages . only thing i can do is remove and replace battery and turn it on again. then phone works but pressing camera repeats the same thing

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Re: razr- turning on camera makes screen turn black but...

The easiest thing tpo do here is take it to a professional but if you want to try updating your software off the Motorola website. (this require a data cable or bluetooth in your computer) This fixes a lot of software problems with the razor. If this doesn't work then you will have to reflash your Firmware which is like the Windows Xp of the phone. This does require a professional as it can destroy the phone

Posted on Jul 05, 2007

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Try the phone while plugged in and see what happens.  If it works fine then it's probably the battery or the contacts to the battery.  I've had a problem with my razr that's similar to this.  My razr is on the keys light up when i press something but the screen is completely blank open and closed and all the buttons work.  Best thing to try is leave out with battery and sim card out and it might start working again.  However if it is only 2 months old it should still be covered under warranty.  

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my son's phone is about 7 months old too and today when i turned it on it would not go past verizon welcome screen, no matter what. i don't use this phone, but if your volume controller is on the keyboard it could be that the keypad is going bad, which appears to be common with the razr. if it is the keypad, you can pick up a keypad flex cable for about $12 on ebay, and it's a very easy fix, but if it's just 7 months old, i'd return it under warranty, that's what i'm going to do. Let me know what you find out. I just think it's really strange that our phone suffered no damage of any kind, it just quit.

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