Question about Microsoft Windows XP Professional

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Pc crashes hy ones in a wile my computer will crash (blue screen) and when i restart it say windows has just recoved fro serios erer send report to micrsoft i click yes and this is what i get back from microsoft,, the problem was caused by E-Trust EZ Antivirus which was created by computer associates solution. i don't have this antivirus installed on my computer what is causeing this,, thank you

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Some of the best anti spyware software will have constant updates to protect against new threats, have pop-up and ad blocker capabilities, be able to automatically scan your computer periodically, and warn you when it appears your PC is under threat. For online safety it is essential to use spyware software and no internet user should dismiss the importance of anti spyware .

Posted on Feb 17, 2012

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Hi,

You probably have some spyware or malicious software installed residing in your CP.

To find out download spyware doctor and detect them.

Once you find it, you can clean them by buying official spyware doctor.

Regards

Posted on Jan 22, 2009

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I turned on my modem, an all that is displayed on my monitor is the blue hp screen. In the botton left hand corner it says <F10=Setup> and <Esc = Boot Menu> and in the right bottom corner, it...


what modem, who's and where, ?
or is modem , monitor?
which blue HP screen there are many,
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i can not watch you boot, and what is displayed, is key to the cause.

NO OS stated, is this XP?
when you boot, it always prompts in text ,hit ESC key to enter setup"
this is the BIOS hot key prompt that some times shows
a cute small HP icon this too is BIOS created.
then the PC boots and goes to OS, there many OS offered
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as do Refurb companies endless.

if windows?, the windows log in screen is next.
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stating (presenting)
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or any of 50 other windows blue screens of *****.?
why not post a photo of the screen?
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seen here.
one other blue screen is "windows is doing updates" so let it??



bsod-kddomlrk0natwvk4bd5q03nd-3-0.jpg
one modern HP W10 screen 1 of 50

this is most times below a bad video card driver used on PC.
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ms-bs-kddomlrk0natwvk4bd5q03nd-3-1.jpg

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Windows crashes because an very important program has been corrupted. The best way to fix that (since you have no idea which program) is to recover your files in Safe Mode then reinstall Windows - and make sure that the normal format option (not the fast one) is selected during process.

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1 Answer

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It should work.

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yes look first try to reinstall the operating system if the problem is still your harddrive must be crashed

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You would first need to make sure Windows does not restart automatically when a blue screen error appears. Then you can analyze the problem and fix the cause.

Have a look at BSDO error fixing.

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1 Answer

We are having problems trying to crash our cumputer. The reason is children had downloaded some viruses and we have already did a back up of all good files needed. Now we need to crash it and reinstall...


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