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Scanning in canon ir2018

I have canon i2018 installed in one computer thrue network , when i try to scanned using document imaging in office 2007 professional is not working , but when i try using other version of office 2007 (enterprise edititon is working fine)

note:

that i tried it in other brand new computer , installed the latest vesion of driver for canon ir2018 and installed office proffesional test the scanner but failed

then uninstall the office 2k7 pro, and put office 2k7 enterprise its working fine .

is thier any compatibility issue of scanning in office 2k7 pro?
please help any idea ?



Posted by on

  • jaypee_kurt Jan 24, 2009

    Thank you Mxm450





    so in other case we need to used only the office 2007 enterprise edition. its confusing also that i just tried office 2003 professional i can used the scanning properly.



    are thier making new updates in which it would be compatible in office 2007 pro?



    any idea will be highly Appreciated

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Hi, im a Canon certified tech support engineer, if you have got the correct driver for the copier the problem is based on the version of your office software. as for some vista compatible devices (yet to come) some copiers will not properly operate with this new software versions (including some office) until proper drivers and updates are released. sorry for the inconvinience.

Posted on Jan 22, 2009

  • Carlos Perez
    Carlos Perez Jan 26, 2009

    Hello, i took some time to look up for your case, it seems like no newer versions are being released as of today, but you know how this is, just have to keep up looking for it. Thanks for the rate, and if you happen to find your driver and need any help, dont hesitate and ask. glad to help!

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