Re: The faxs that I am recieving are coming true with...
It sound like it was a bad phone line and the fax is missing some of the information. It will look like half of the text was squashed. If it is always consistent check your fax line for crackling and make sure no other devices are active on the line.
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this sounds like it is to do with yur scanner section if you get the same result when you try to copy a document then it could be the read head is dmaged.. if you do a copy and there are lines on the copies check the section where you put you rdoc to be copied. lift the cover and you should see a glass slip going across the pathof the paper check to see if typex or ink has stuck to this area .. you can clean it off with a soft cloth and some glass cleaner.. Good Luck A
can you recieve faxes okay or isit just when you send ? you should know that your fax machine will not work properly if you get any staic in your phone line, you may want to check by listening to that particular line or you may have it plugged in the wrong socket. the correct one is the one labeled " L " or line and not telephone.
could be a number of causes, most common someone fiddling with settings, secondly adsl internet und unfiltered lines so put filter on fax and any ext. ph. lines also contact your telecomunnications co. (and waste hours of time, be put on hold 25 times, told your account number isnt valid, theyre having a glitch in the system, its not their problem, youll have to ring back later, confirm your adress, D.O.B.- Ph no. -credit card no.- tax file no.- and your third cousins 2nd wifes stepsons- ex girlfriends- brothers 4th grade teachers middle name) and ask to have the line checked
Make a COPY and see how the copy comes out. If you see the same black vertical lines that other people are seeing, then you probably have something like whiteout on the scan glass.
Open the fax top cover where you feed your originals, and then look inside for a piece of glass about 10" long by 1/2" wide. Then I would try cleaning the glass with rubbing alcohol and also go over it again with windex.
After cleaning the glass, try making another copy to see if it has improved. If it has, but still has more lines, then try re cleaning the glass.
Hope this helps.
Can you pick up the receiver on the phone and hear the fax tone when receiving? If so, can you then press the start button and begen receiving? If that works, then the fax auto settings are not set properly. Do you have the owners manual? Read the receiving fax section.