Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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DC 17 Beater Brush won't turn

The vacuum sucked up a shoelace (weird because if I tried to vacuum up something that size it just snowplows it. It made a weird sound and I shut it off and the string came right out. Now the beater bar won't turn.

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  • sue53 Jan 22, 2009

    I called Dyson. There is a reset button right next to the power button on the handle. It is gray and shows a beater bar. No where in the manual is there a reset button noted in writing or in illustrations. Poor manual design for sure.

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  • Master
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You need to replace the belt. Here is the belt you need and a manual you can view which has instructions:

Dyson DC17 Belt and Manual

Posted on Feb 07, 2010

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