Question about HP PSC 1315 All-In-One InkJet Printer

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Printer not printing documents in que

My printer (Epsom 1290) prints its test page and nozzel check page just fine, but will not print documents (from say Word, Outlook etc) - they remain in the print que with a 'printing' status.

Any ideas...?

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  • Anonymous Mar 19, 2014

    not printing documents in que

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I have a Dell Photo 926 all in one fax, My print Docs are going in Que. What is the problem with the printer?

Posted on Mar 14, 2009

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My printer hp psc1315xi all in one printer copier, scanner will not print any documents, not even a test print, there is also a doucument in it that am not able to delet from the printer

Posted on Jan 24, 2009

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Turn the printer off and unplug it from the wall. Press and hold the power button for sixty seconds. Check the paper supply and make sure all papers are uniform and tightly in the incoming tray. Turn the printer on and check the print que on your pc to make sure there are not unprinted documents stuck in the que preventing normal function. If there are documents in the print que you will see a printer icon (picture) on the bottom right side of the screen on your pc near the clock area. Sometimes there is an arrow in this arrow which needs to be clicked on with your mouse to expand and see all icons. Click the arrow and if you see a picture of a printer or Icon, right click with your mouse on top of it and choose open all printers. If there are documents in this area, click on one and choose delete until all are gone. Then try printing again. This should solve your issue.

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Step 1:-
First of all go to the printer--> Press setup button on it --> use the Arrow keys --> choose the tools option --> now choose the option Print a test page--> If the test page prints fine--> The printer is fine. No problem in the printer.
Else take out the cartridges and clean it with a lint free cloth. ( Remember when cleaning the cartridges DO not touch the nozzel of the cartridge. Just clean the out side of the cartridge nozzel.)
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2.CLICK ON START >> CLICK ON RUN >>TYPE IN "SERVICES.MSC"
LOOK FOR THE PRINT SPOOLER SERVICES UNDER SERVICES.MSC
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01072463&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=458978

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