I did a clean install of QB2009 on a Vista SP1 machine.
I can't open the company file or restore a backup copy because after running the update conversion feature I get the same warning message.
''Warning! The file cannot be used because the password was not entered during the update. You must restore the backup of this file and have the correct password to update it.''
QB2009 gives no opportunity to enter this password during the process.
Same result on QB2005>QB2009 and QB2008>QB2009.
Any insight that you might have is really appreciated.
This is not a quickfix, but I had the same problem going from QB Enterprise 2005 to 2009. I found someone who had 2008 and he restored my 2005 QBB successfully - it prompted him for a password. He then made a backup as a 2008 QBB which I restored on my 2009 - it prompted for a password as well. Hope this helps.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you tried to install Vista on the Primary drive and formatted the primary HDD your Factory Recovery Partition , most likely has been written over, it's gone. Choose one or the other , Vista or Win 7, start from the beginning, install a clean Vista load, formatting in the installation procedure, form a Vista Installation DVD, follow instructions, boot up, do ALL the Vista Updates, it will take hours of updates, rebooting, updates, rebooting. You will get to the Service Pack's 1 and 2, in 24 hours or so. Put on a pot of coffee and be patience. If you prefer Windows 7 use the same procedure.
In this guide I will point out some important things that you need to do and remember before installing Windows 7 on your machine.
1 : Check the hardware requirement :- This is one of the most important factors that you need to keep in mind before thinking about Windows 7.Though Windows 7 should run fine with the 512 MB RAM system, it’s always better to follow Microsoft recommendations. Below are the Windows 7 requirements: • A blank DVD • A PC with a DVD burner • A test PC for the Windows 7 Beta that meets these minimum hardware. Recommendations (specific to the Beta and subject to change in the final version of Windows 7). Please do not use a PC you rely on for your work or daily use • 1 GHz 32-bit or 64-bit processor • 1 GB of system memory • 16 GB of available disk space • Support for DirectX 9 graphics with 128 MB memory (in order to enable Aero theme) • DVD-R/W Drive • Internet access (to download the Beta and get updates) 2 : Backup Vista :- If you are planning to upgrade from Vista SP1(SP1 is must) then it’s a good idea to backup your Vista drive so that you can revert back to Vista easily. I hope most of you know how to do back up task! 3 : You need to backup all your profiles and other important files that I have listed below. In case you are planning to wipe out Vista and install Windows 7 then also it’s better to create a backup of all profiles. Below are the important profiles that I backup:
• Documents • Outlook pst file • Windows live writer folder • Saved games • Other program profiles that you use. 4 : The most important thing for a web addict is browser bookmark folder. Use backup Bookmarks option in your browser to create a bookmark. Download Password Exporter add-on for Firefox to backup all your saved passwords. Also don’t forgot jot down all installed add-ons!
You can even use Mozilla Restorator to backup full Firefox profile. 5: If you have installed too many programs then it’s a good idea to generate list of installed application using a simple command that I have explained in the Generate list of installed applications guide. 6: Next obvious task is to backup all the custom settings that you have done to your Vista. Of course, you can back up! Type Windows Easy Transfer in Start Menu search box and hit enter to open. Follow the simple instructions to complete the task.
Windows Easy Transfer helps you move your files, folders, and program settings from one computer to another—all in one process. Using Windows Easy Transfer, you can choose to move: • User accounts • Documents • Music • Pictures • E–mail • Internet favorites • Program settings 7 : Move your Download folder from the “C” drive to any other safe location so that you will not lose the downloaded files. 8 : Though Microsoft recommends 16GB drive to install Windows 7 I recommend at least 30GB so that you won’t run out of free space in near feature. 9 : If you have any files in Desktop just move to safe place since most of us keep important files on Desktop for quick access.
10 : Last but least, don’t forget to retrieve Office and other product keys.
Did you do ALL your windows update before the Service Pack? That SP has been out for years? Doesn't your laptop have Windows Updates set to Auto? Choose one or the other, Vista or Win 7 and do a Full Install.
Open QuickBooks. Go to "file" at the top right side of the page. Slide down to"open or restore company" and click on it. You will get a pop up box that says "what type of file to you want to open or restore?". Mark the box in the second choice that says "restore a back up copy". Then click "next" at the bottom left side of the box and it will take you to a screen that says "is the backup copy stored locally or online?". Unless you are using online back up service for a fee, your only choice is to mark the first box that says "local backup". Click on this box and then choose "next " on the bottom left side of the screen. Now you need to locate the back up copy that you wish to open. Click on the location of the file and choose "open" on the bottom right side of the screen. From that point you follow the prompts until the file opens. Opening a back up copy will not affect your current company file.
Sage has an EXPORT function that you can use to transfer data.
You could also copy the daily files from the storage folder to a USB drive
O the new machine use the IMPORT function to import a backup of the files or use the folder options to get data from the USB drive to set up a new company profile which would use your old data to set up a new copy of SAGE with your exisying information.
You are not able to open a backup file in Quickbooks, Only restore it, to open a previous backup, the easiest way is to make a copy of your current company file, then restore the backup over it. This will give you a company file with the backup data.
I would not open up the company file in 2009. Open your 2003 Quickbooks, make a backup and then restore the back up in 2009. If you do run into problems you might want to upgrade into 2006 and then to 2009. (you will need to find someone who can do this for you if you don't have a 2006 version. I can help you with that if you need it