Question about Intuit QuickBooks: Pro 2005 for PC

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Can't open company file after upgrade

I did a clean install of QB2009 on a Vista SP1 machine.
I can't open the company file or restore a backup copy because after running the update conversion feature I get the same warning message.
''Warning!
The file cannot be used because the password was not entered during the update.
You must restore the backup of this file and have the correct password to update it.''
QB2009 gives no opportunity to enter this password during the process.
Same result on QB2005>QB2009 and QB2008>QB2009.
Any insight that you might have is really appreciated.
..

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  • glowlytes Jan 26, 2009

    I have QB 2004 and am upgrading to Enterprise solutions v9 with the same problem. Did you ever find a resolution? Thanks

  • Anonymous Mar 22, 2014

    When I try to open file, a window pops up saying: Security question: (blank) Answer: (field to enter answer). As far as I know, a security question was not entered at setup and this has not happened before. I am the administrator and this is not the same as the password.

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This is not a quickfix, but I had the same problem going from QB Enterprise 2005 to 2009. I found someone who had 2008 and he restored my 2005 QBB successfully - it prompted him for a password. He then made a backup as a 2008 QBB which I restored on my 2009 - it prompted for a password as well. Hope this helps.

Posted on Feb 17, 2009

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