I did a clean install of QB2009 on a Vista SP1 machine.
I can't open the company file or restore a backup copy because after running the update conversion feature I get the same warning message.
''Warning! The file cannot be used because the password was not entered during the update. You must restore the backup of this file and have the correct password to update it.''
QB2009 gives no opportunity to enter this password during the process.
Same result on QB2005>QB2009 and QB2008>QB2009.
Any insight that you might have is really appreciated.
This is not a quickfix, but I had the same problem going from QB Enterprise 2005 to 2009. I found someone who had 2008 and he restored my 2005 QBB successfully - it prompted him for a password. He then made a backup as a 2008 QBB which I restored on my 2009 - it prompted for a password as well. Hope this helps.
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Open QuickBooks. Go to "file" at the top right side of the page. Slide down to"open or restore company" and click on it. You will get a pop up box that says "what type of file to you want to open or restore?". Mark the box in the second choice that says "restore a back up copy". Then click "next" at the bottom left side of the box and it will take you to a screen that says "is the backup copy stored locally or online?". Unless you are using online back up service for a fee, your only choice is to mark the first box that says "local backup". Click on this box and then choose "next " on the bottom left side of the screen. Now you need to locate the back up copy that you wish to open. Click on the location of the file and choose "open" on the bottom right side of the screen. From that point you follow the prompts until the file opens. Opening a back up copy will not affect your current company file.
Choose File > Close Company to close the company file.
On all other computers that will use the company file, stop hosting multi-user access :
Press and hold Ctrl while you open the QuickBooks program and continue pressing Ctrl until QuickBooks opens completely. This opens QuickBooks without opening a company file.
Choose File > Utilities >Stop Hosting Multi-User Access. If that option doesn't appear, the computer is not hosting and no further action is necessary.
Repeat steps 4.a and 4.b for each computer other than the host computer.
Configure the QuickBooks server for multi-user access:
Click the Windows Start button and choose All Programs > QuickBooks > QuickBooks Database Server Manager.
Click the Scan Folders tab.
Click the Add Folder button, select the folder that contains your QuickBooks company file, and click OK. Repeat this step if necessary to add additional company file folders.
Click the Scan button to begin scanning. After the scan is finished, the company files in the scanned folders are configured for multi-user access.
Open the company file in QuickBooks. If you receive the same error message, refer to Settings required for firewalls to make sure your firewall is properly configured to allow QuickBooks access to your company file.
Open the company file in QuickBooks. If you receive the same error message, open a different company file or a sample company file located in one of the folders you scanned with the Database Server Manager.
If no company file will open, reboot the host computer and try again.
Sage has an EXPORT function that you can use to transfer data.
You could also copy the daily files from the storage folder to a USB drive
O the new machine use the IMPORT function to import a backup of the files or use the folder options to get data from the USB drive to set up a new company profile which would use your old data to set up a new copy of SAGE with your exisying information.
You are not able to open a backup file in Quickbooks, Only restore it, to open a previous backup, the easiest way is to make a copy of your current company file, then restore the backup over it. This will give you a company file with the backup data.
I would not open up the company file in 2009. Open your 2003 Quickbooks, make a backup and then restore the back up in 2009. If you do run into problems you might want to upgrade into 2006 and then to 2009. (you will need to find someone who can do this for you if you don't have a 2006 version. I can help you with that if you need it
If is any help - we have just had the same problem.......had version 5 (very old) of QB
changed computer to Vista and would not work so had to buy Pro 208 for Vista . We really had to get in touch with Quickbooks - they send you a free upgrade kit (disc which is Pro 2006 version (not a fuull version but enogh to get the data over) then you load that on your old machine transfer your data to that then copy that again - then load into Pro 2008 - worked fine for us - have come across a hiccup with VAT - but however I guess we are going to have to give in and phone them after the Bank holiday........apart from that everything was fine.
be brave and phone 'em - tech support was helpful.