Question about Gaggia Syncrony Compact Coffee Maker/Espresso Machine

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The red water light on my gaggia syncrony won't go off despite the fact the water container is filled to the brim.

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Hi nmorrisroe

There are two possible conditions that result in the error code you describe (steady red light)

(1) the coffee bean bin being empty, (or that sensor thinks that it's empty) and

(2) the water level sensor thinking there's not enough water in the reservoir. Either sensor may be damaged or is registering a false return due to some condition in the machine.

If there's absolutely nothing blocking/affecting the sensors, then there are three logical possibilities that occur to me.

1) Damaged sensor - shouldn't be an issue if you used an accepted descaling chemical and otherwise followed the manual.
2) Faulty sensor - is it still under-warranty?
3) Control panel is bad (warranty?).

If I can be of further assistance, let me know, and include as much detail as possible (you should be able to load digital pictures onto this space using the toolbar above).

If this solves the issue, please rate it accordingly.

Thanks in-advance for using Fixya.com,

Jon

Posted on Jan 22, 2009

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