Question about Microsoft Xbox 360 Console

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I need to get a return kit for my sons xbox. He had requested a return label and it was never recieved. How do I go about getting one

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All xbox 360 consoles on the day of purchase automatically come with a three year warranty.All u need to do is ring xbox if its playing up and they will pick it up fix it and bring it back in about three weeks.I cant remember the number but if u go into one of your local game shops they will have a leaflet with this number.Hope this helps you.Joe Stevenson

Posted on Jan 22, 2009

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My sons xbox 360 is flashing red 3 lights what should i do

call microsoft and request a repair at 1-800-4my-xbox if your warrenty is up look how to self fix your error code or pay microsoft for the fix dont do the towel trick it adds more damage then what it fixs

Dec 05, 2010 | Microsoft Xbox 360 Console

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Three sections on my console's Ring of Light are flashing RED when I turn it on. This is also known as the "Red Ring of Death" or "RRoD" to many gamers. What do I need to do?

You will need to contact Xbox Support, recieve your shipping label by printing it, and then send it. You will then recieve it and it should be ready to play.
PS - Make sure you do not send any plugs with it or hard drive or any games or they will not be sent back.

Aug 13, 2010 | Microsoft Xbox 360 Console

1 Answer

Hi - my sons xbox won't play any discs. tried unplugging etc - should i get a disc cleaning kit ?

If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

You can use the recommended guide to fix this and get back to gaming.

This is quite a common error.

Feb 26, 2010 | Microsoft Xbox 360 Console

2 Answers

Problem requesting service from extended service plan

Do not request service online... call them directly at

1-800-4MY-XBOX. The customer service hours are 9:00 A.M. to 1:00 A.M. EST

Jul 29, 2009 | Microsoft Xbox 360 Arcade

1 Answer

Help Microsoft Xbox 360 Wireless Receiver For Windows, help help

Hello my name is Tim Ehrhart, If the reciever is not lighting up then it is dead, you can try to take it to walmart and exchange it for a working one, they are usualy good at swapping out and if they give you a hard time buy a new one and return it with the old reciever instead of the new one. I hope this helps you.

Mar 11, 2009 | Microsoft Xbox 360 Wireless Controller

2 Answers


Make sure ALL cables are put into the correct recievers, thats all i can tell you.

But don't buy a new 360, send in the 'broken' one and see what Microsoft says about it.

Jun 16, 2008 | Microsoft Xbox 360 Console

1 Answer

No games will play

You xbox 360's dvd drive is damaged. If you just purchased it return it. If you are out of the return window you'll need to contact microsoft and see if it's still under warranty.

There's really no other way around this problem, you must get the drive replaced.

Jan 08, 2008 | Microsoft Xbox 360 Console

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