Question about Brother HL-2040 Laser Printer

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SOMEONE HELP! i just purchased the brother HL-2040 and i went through the whole installation process without any trouble. however, when i went to "printers and faxes" under the control panel, it wasn't there and so i cannot print any of my work. help anyone?!

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If you are using vista the computer comes with its own drivers so if you down load and install a let's say an XP driver the machine gets confused and will not recognise th printer. I spent hours talking to HP India and finally did a system recovery. Good Luck!!

Posted on Oct 13, 2007

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Have you restarted the computer since installation? if yes, then which version of the driver are you using - the one that came with the printer is probably out of date, you can get the latest one from this link;®=eu&c=gb&lang=en If downloading and installing this doesn't help, then in "printers and faxes" select "add a printer". A wizard opens, try the automatic option first, if that doesnt work start again and try manually. Always restart the computer and re-plug in the printer after changing anything, to see if it works before moving on to the next step. If the printer is connected to a network, not just the one PC, there are other possible issues - please ask if this is the case. Also if you are using Vista, there are several issues, some listed on this link; Please post back with your system details and hopefully we can be more specific. Hope this helps :)

Posted on Jul 05, 2007

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