Question about Computers & Internet
After starting windows Visa Home Premium every thing appears to load ok in a normal process.
Infact running programes from icons on the desk top or from icons under StartAll programs menu gives no issues.
However, selecting a program from the recent program list or right clicking the mouse on the screen or any file causes the following error report
explorer.exe - fatal Application Exit which reports "the specified module could not be found C:Program FilesCommon FilesAdobeAdobe Version Cue CS4 Client.0.1version Cue.DLL"
On acknowledgeing this by clicking OK all of the desk top icons are lost along with the bottom menu bar and the start button.
A runing program will remain.
The only way I can get back is to open Windows Task Manager and close down.
I have run RegCure and tried resetting but am getting no where.
I have asked Adobe who are looking into this but the chances are that one party will blame the other.
Am contemplating rebooting Vista but would like to solve if possible.
Couple of other bits that may or may not be of use
with two applications running (from the task manager) the total processes runing is shown as 98, CPU using around 38% with a physical memory of 58%.
The physical memory MB is 2045 of which 1254 is cached and 29 free.
The PC is
Packard Bell IPOWER 8850 Desktop PC Main Specifications –
• Intel Core 2 Duo Processor E6600
• 4MB Cache
• 1GHz FSB
• 640MB NVidia GeForce 8800GTS Graphics
• Water Cooling System
• Genuine Windows Vista(TM) Premium
• Massive 320GB Hard Drive
• Dual Layer DVD ReWriter Drive
• 2048MB RAM Memory
• 160GB Net Store 3500
Strangely the right click has just worked within Internet Explorer allowing me to copy and past the above details from the HP site.
Can you help?
You can fix the problem by doing system restore to a date before the problem started.
Using Windows Vista System Restore
Windows Vista System Restore Guide
How do I... Create and use System Restore in Windows Vista
If that did not work you will need to reinstall windows, see:
Installing and reinstalling Windows - Windows Vista
How to install Windows Vista
How to automatically repair Windows Vista using Startup Repair
Posted on Jan 23, 2009
Just a suggestion. Try starting in safe mode and then do a system restore back to the last known good configuration.
Posted on Jan 22, 2009
Uninstall Adobe and reinstall, this will fix the error and the missing icons.
Let me know if this helps. Lone99star
Posted on Jan 22, 2009
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Posted on Jan 02, 2017
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