Question about Crock Pots & Slow Cookers

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Knob on slow cooker ( i think due to heat) cracked and fallen off

Was given as gift so no reciept, customer service dept said they cant send me just the knob cos when i push it on it will push everything in...cant see this myself! they want me to send entire body of slow cooker back to them at my expense! They will send me a whole new body of slow cookker

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That can happen , the switch is real junk . what there not saying is that thay do not have a knob . these cookers come out of china , the parts are rivited together , there is no way to take anything apart , its just a through away unit . the service center has NO PARTS to send you one

Posted on Jan 23, 2009

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