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What can be done to make an unresponsive touchscreen respond

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Go to your settings and calibrate it

Posted on Jan 12, 2013

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Posted on Jan 02, 2017

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How to show images on screen


Step 1 Turn the device off, wait a few seconds, and then turn it back on again. This process will clear out any software errors that are causing the touchscreen to malfunction. If the touchscreen still doesn't work, remove the device's battery, if possible, wait ten seconds and then put it back in.
Step 2 Remove both the SIM and memory cards from the device, if the device accepts such cards, and then turn the device off and back on again. Sometimes errors in these cards can cause devices to malfunction.
Step 3 Check your device's documentation to see if there is a way to manually recalibrate the screen. This process will either be done through the "Settings" or "Tools" menus, for those devices that have an alternative method of input, or by holding a combination of buttons while you turn the device on, for those devices that only have the touchscreen for input.
Step 4 Upgrade the device's software to the latest version, if possible. Many devices come with software for your computer that will allow you to connect the device and update the software. Often, this process will resolve existing software errors that may be causing the touchscreen to stop responding.
Step 5 Clean the device's contacts and screen using isopropyl alcohol and a small brush. Turn the device off before you clean it.
Step 6 Perform a hard reset as a last resort. This reset will erase everything you have added to the device and return its software and settings to their factory defaults. Even with an unresponsive touchscreen, most devices will have a way to perform this reset either through PC software or by holding a combination of buttons while turning the device on. Consult your device documentation to determine the exact process for performing a hard reset on your device.
Step 7 Contact the manufacturer for your device if the touchscreen is still unresponsive after your troubleshooting attempts. The manufacturer may have additional steps to take that are specific to your device, and if your device is still under warranty you should be able to get a replacement through their customer service division.
Warnings
  • If you have the right tools and are willing to risk voiding your warranty, you can also open the device and scrub down the control board using the small brush and isopropyl alcohol.
  • Many manufacturers offer free telephone support, but some will charge for the service. Check your product documentation before you contact support to know if you will be charged for the service.

Required Items

  • Isopropyl alcohol
  • Small brush

References

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1 Answer

Unresponsive touchscreen


You could try updating the phone firmware. If it is already up to date, try to re install the same firmware and see whether the problem gets fixed.

If not ; you may need to replace the touch screen/digitizer of your phone with a working one

Jun 17, 2017 | Cell Phones

1 Answer

Unresponsive touchscreen +wet


That is a problem. Call your cellphone provider to see if you still have insurance. If you don't try airing it out.

Dec 09, 2012 | ZTE Score

1 Answer

The touchscreen will not respond, but there hasnt ...


You may not see the damage but, it might have been damaged somehow. Take it to phone shop to be examined. Thanks

May 20, 2010 | Lands Phones

1 Answer

The touchscreen has stopped responding. Everything else is OK.


Ok, i see your problem. Take a business card and wipe the corners of your screen gently. This should work as unresponsive screes occur when dust is trapped on the screen.Remember, practice this every 3 months.Good Luck :)

Oct 16, 2009 | HP IPAQ hx2790b Pocket PC

1 Answer

Touchscreen has frozen


mine has just done the very same and i am incredibly stressed by it! please can you email me if you find a soloution or tell me how you got it mended. i would be very greatful. thanks :)

May 25, 2009 | Samsung M8800 Pixon - Unlocked QuadBand...

1 Answer

Palm Tungsten E2


Try the hard reset procedure.

If still is failing, then the digitizer is defective and needs to be replaced.

You can find digitizer parts in ebay or other on-line companies, at reasonable prices.

Regarding the labor cost, depending of the repair shop you choose, it may be cheap or expensive.

Also, if you have minimum experience and skills in fixing electronics, you can try it. really is not so difficult, and minimum set of tools are needed for it

Best regards,

May 17, 2009 | Palm Tungsten E2 Handheld

3 Answers

TyTn II unresponsive touchscreen


Try to calibrate the touch screen. Also clean it with a soft cloth. But calibrating it should help the film when you tap the screen.

Apr 16, 2008 | HTC TyTN Smartphone

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