I WOULD LIKE TO KNOW HOW MUCH SOFTENER I USE AND IF I NEED TO DELUTE IT. I HAVE FILLED IT UP AND IT SEEMS THAT IT IS TOO MUCH SOFTENER FOR THE LOAD OF CLOTHES. I CAN NOT FIND MY MANUAL SO WONDER IF I NEED TO PUT 1/2 AND 1/2 SOFTENER AND WATER IN THE DISPENSER. THANKS FOR YOUR HELP.
I read in my manual that i should dilute the fabric softener with water. This is so that it won't cause any clogging. which happened to mine. I had take off the dispenser in the middle and rinse and repeat with hot water to get all the gunk out.
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Hi, thanks for using FixYa.com. I suspect the dispenser may be plugged up a bit or the hose from the dispenser is plugged. Remove the dispenser insert and clean out the tray with hot water. After that, open door and remove the 4 phillips screws, 2 on each side of the door opening. Once removed, pry the front panel away the machine and set aside. Find the rubber hose coming from the dispenser assembly to the tub ring and remove it. Clean the hose and the inlet on tub ring of softener build up, reassemble and enjoy a properly working, non leaking washer!
The second rinse is when the softener cup is being flushed. Remove the dispenser and clean and inspect the housing to be sure no softener is gumming up the holes and blocking the water flow into the machine.
I had the exact same problem. The problem is that your fabric softener dispenser is clogged up with a lot of dried, sticky fabric softener. The flooding comes from the part of the cycle when water that is to be flushed through the fabric softener dispenser can't drain properly so it spills into the bleach dispenser and onto the top and into the lid gasket as well.
To remove the dispenser for cleaning, you need to open the top of the washer. (First pull it away from the wall.) Carefully pry off the little emblem in the front center of the washer lid. Then remove the screw. Then slide the top forward to you about a 1/2 inch and prop it up carefully.
You then need to remove both hoses that are attached to the bleach and fabric softener dispenser (part of the same unit). Then unsnap the combined unit from the washer top. Then clean all the gunk out by running it under scalding hot water in the laundry tub and swirling the gunk out. Don't attampt to remove the blue round fabric dispenser part from the unit.
Put it all back together and you're good until you clog it up again with too much fabric softener; maybe several years again.
The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.