Question about Ricoh Aficio CL2000N Laser Printer

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Tray 1 problems

Hello. I attempted to print card stock from the bypass tray. It got jammed and I removed it. I then reinserted Tray 1 and there was quite a clatter. Then the error appeared - Reset Tray 1 Correctly. I have made about 10 attempts in replacing tray 1; I continue to receive the same error. I powered the thing off and restarted it to see the same error. How do I resolve this problem? Much thanks.

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Re: Tray 1 problems

Most machines refer to the bypass tray as tray 1. You might want to make sure there is not a jam in there.

Posted on Jul 10, 2007

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1 Answer

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b4eead5.jpg If printing on card, you need to feed via manual bypass and exit from the back, not on the top, aka the "face up tray." Tray pulls out from rear. Rear tray will only stack a few card sheets at once.

Setting on printer's control panel must be set to card/heavy paper type on manual bypass tray

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