Question about HP LaserJet P2015dn Printer

1 Answer

I have a printer (hp laserjet p2015dn) which indicates the bottommost green light and does not print,could you please instruct me on how to repair it

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 102 Answers

When printer is showing green light solid at that time press and hold the horse shoe button for six to seven seconds(Not more than 7 seconds) and release the button if the printer printer prints the self test configuration page than try another cable or reinstall the printer.
If printer is not respoding on pressing the green button than printer control panel is frozen and formatter board is faulty need to be replaced.

Thanks and Regards
Neeraj Sharma

Posted on Jul 03, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

HP LaserJet P2015dn Printer offline problem. I can't print please help

Check the paper size is correct.
Press the green button on the printer.

Feb 14, 2011 | HP LaserJet P2015dn Printer

1 Answer

HP LaserJet P2015dn, keeps indicating paper out, any suggestions

put on paper on the tray 1 and tray 2... press the green button for a test page

Jan 15, 2010 | HP LaserJet P2015dn Printer

1 Answer

There is a open circle on the top of my printer and i want to know what that indication light means

The open circle is the ready light. It indicates that the printer is ready to print if it is solid green.

Sep 28, 2009 | HP LaserJet P2015dn Printer

1 Answer

HP P2015dn wirless connection stopped working

There is not wireless netwrok card is HP LJ P2015dn, However as i can understand you r using External Wireless Router or Wireless network or jet-direct card if u r able to work fine on USB than printer printing mechanism is working fine.
If u connect the printer via wired network connection and it keeps on loosing IP address than it may be problem with onboard network card of the printer.
If printer keeps on loosing IP Address than try upgrading the firmware of the printer.
To check the firmware and IP Address of the printer print a configuration page by pressing and holding down green button for 6 to 7 seconds

May 28, 2009 | HP LaserJet P2015dn Printer

3 Answers

HP Laserjet 2015 dn

It means that the printer is in READY State.

Control panel
The printer control panel is comprised of six lights and two buttons. The lights produce patterns that
identify the printer status.
1 Jam light: Indicates that there is a jam in the printer.
2 Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer,
the Toner light blinks.
3 Paper out light: Indicates that the printer is out of paper.
4 Attention light: Indicates that the print-cartridge door is open or other errors exist.
5 Ready light: Indicates that the printer is ready to print.
6 Go button and light: Initiates action or indicates status.
7 Cancel button: To cancel the print job that is currently printing, press the Cancel button.

Sep 08, 2008 | HP LaserJet P2015dn Printer

1 Answer

Print quality is bad printing light cant read cartrige new but printer in oily atmosphere

Go into the fx toolbox and adjust the print dencity to 4. This will darken the print.

Feb 13, 2008 | HP LaserJet P2015dn Printer

Not finding what you are looking for?
HP LaserJet P2015dn Printer Logo

136 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides