The copier was low on toner and always was jamming sheets when copying. i kept shaking the toner cart up to use the last of it and finally replaced it with a new cartridge. the copier now wont come on at all. i dont know if taking the cartridge in & out and pushing it in (tight) too many times did something? i cant get it to power up. can you help?
TRY TO CLEAN THE RUBBER ON FEEDING PAPER WITH A DRY CLEAN CLOTH AND DROP A SOME ALCOHOL IN CLOTH AND CHECK THE PAPER PATH IF HAVE SOME A LITTLE PAPER ON PATH PAPER...
ABOUT CATRIDGE...TRY TO REPLACE A NEW CATRIDGE.. DO THIS NECESSARY UR COPIER IS ON.
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The toner cartridge is located in the upper centre of the front
of the copier. Open the front door, slide out the cartridge until
you see the top handle, whilst pulling out hold the top handle
to avoid the cartridge tilting and leaking any excess toner
inside the machine.
Before inserting your new cartridge, gently shake it from
side to side to ensure even distribution of the toner.
Slide the new cartridge in until you here a click, then close
the front door. Your copier may go into a calibration routine
for a minute or so if the developer has been starved of toner.
If it hasn't, it will be ready to copy straight away.
For a quick user guide on the copier go to
Hope this helps.
If it is just with copies, then you have either dirty optics or dirty glass which you must clean. However, most likely the problem is with the imaging drum. If you are able to remove the drum, I suggest cleaning it with soft cloth or rag, then reinsert and see if the problem persists. If the issue does not go away, then I would suggest having a technician coming out and seeing if you need the drum replaced.
The paper must be hitting something to cause it to jam. Take the drum/toner cart out also the paper tray. Unplug it and hold it upside down and see if something shakes out. Do not do this over carpet. If that does not do try a test page. look at the leading edge for dings and bends. If you find a bent spot on the leading edge thats where the problem is. Its almost always a small piece of paper
Take the new cart. out and reinstall the old cart. Does the noise disappear? I would tap and shake the toner cart. BUT BE CAREFULL, the cart is ready to spill toner. On the box and in the instructions it tells you, or should, that you must shake and tap the outside of the cart. This is due to settling and the toner maybe packed. By tapping and shaking it will feel the toner. If the toner is packed it will put undue pressure on the augers inside the toner cart. and cause a grinding noise. If after tapping and shaking, reinstall the new cart. and check. If everything is ok -- great. If the noise remains contact the company your purchased the cart. from and ask for a replacement. These cart. are mass produced and mostly reused ( refurbed). Parts wear now and they do not replace the inside parts, they just repack with toner and seal.