Question about SanDisk Sansa e250 MP3 Player

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MP3 player fails to recharge when plugged into USB port of my computer

Until a few days ago I could recharge my MP3 player by connecting it to a USB port on my computer. Now I get an automatic message that says the device is not recognized, that I should disconnect and try again and if that fails (it does) then the device should be replaced. This afternoon, July 4, 2007, I took my MP3 player back to the point of purchase, Telecity Electronics on Yonge St. in downtown Toronto, Ontario, Canada but the manager was extremely unhelpful. The MP3 player was purchased there just over a year ago, and so is no longer under warranty. In any case the manager said that Telecity does not honour manufacturer warranties nor does the store service what it sells, although I was led to believe otherwise when making the original purchase. Of course I would like to be able to continue using my MP3 player but cannot do so until it is recharged. Any recommendations will be appreciated. Thanks in advance to whomever is able to respond with a solution to this problem.

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  • Janis Rapoport Jul 10, 2007

    Thank you for your advice, which I sincerely appreciate. However, I cannot find the four screws on the casing to which you are referring.

    After reading your message, I even took the MP3 player to another store that used to sell them but no one there could find the screws either. In fact I couldn't get anyone to try to remove the casing to locate the battery because no one would risk breaking the MP3 player by trying to get it apart.

    Which type of battery does the MP3 player use (should I ever get it open)?

    Thanks again.

    P.S. I would like to know how to get the MP3 player open. It is silver on top and blue on the bottom.

  • krazychick61 Jan 27, 2008

    when i plug my mp3 in the usb it says not reconized and i dont have a cd or anything for it what can i do???

  • Anonymous Dec 25, 2008

    When I plug in my sandisk the rechrge indicator does not show

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The only possibility i see is to replace the battery in the casing, just take out the 4 screws in the back and pop the batery out, then replace it with a new one. after a while the battery will diminish and need replacing, so that might be now for you... ^_^Pyrotorch^_^

Posted on Jul 05, 2007

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