Question about HP PSC 2210 All-In-One InkJet Printer

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Problems My HP PSC 2210 all-in-one was working great, and I love it until today. I tried scanning and the icon would not work, I tried from the start button, nothing happened when I clicked. I tried to print and get the message "scanner failure" "turn off then on again". I did that and nothing happens. I now have the message again on and the buttons "copy", "scan", "fax" and "photo card" are all flashing. Someone please help me!!!

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  • Gloria John Jul 05, 2007

    Thank you Jackboy. This is very useful information although I already did that, the problem is half solved. I can print, but any attempt to use the scanner creates the original probem. The same note flashes with the buttons and I still cannot use the icon.

    Any other suggestion?

  • Gloria John Jul 09, 2007

    Thank you, I think I am almost there. I still would like to get there!!!!!!!!!!!!!!!

  • Gloria John Jul 12, 2007

    Yes, I used the scanner directly and through the computer. It worked great until now. I will try your last suggestion. I have tried HP tech. help. I can try them again.


    Thank you.

  • Gloria John Aug 09, 2007

    Thank you all for your help. I disconnected the printer and unstalled the printer software, then reinstalled and connected. This solved the problem.

    I appreciate all the help.

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Switch the unit. let it rest for half an hour. While it is resting check the manual for any 'faults' list. Look for a 'reset' command - may be mean pressing several buttons while the machine is off and then with the buttons still pressed switch on the machine[you may need two hands and a nose or three hands for this ;-)] If still out of luck go to places for further info HP technical support team or www,fixyourownprinter.com

Posted on Jul 05, 2007

  • 2 more comments 
  • john ash
    john ash Jul 05, 2007

    One more try - Unplug the USB[any end] then reconnect

  • john ash
    john ash Jul 09, 2007

    This beginning to show ominous signs - like the scanner has died.
    I assume you are talking about using the scanner direct ?
    Have you ever used the scanner through the computer - via an Image editor or the Windows camera and scanner utility?

  • john ash
    john ash Jul 09, 2007

    Have you tried the HP technical Support Team?

  • john ash
    john ash Jul 12, 2007

    One more thought
    You use the scanner directly - is this still the case?
    Is it only through the computer the trouble comes?

    have you by chance changed over to Vista?
    There are issues with drivers and software with certain devices with this operating system

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