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The Fax Switch
The Fax Switch feature allows you to have two telephone numbers on one incoming line.
There is one telephone number for the line and another telephone number for a Fax Switch peripheral (e.g. fax machine).
To use the Fax Switch, you must subscribe to your telephone company for Distinctive Ringing†. The telephone company will then provide you with an additional telephone number (for your Fax Switch peripheral) which will have a slightly different ring. The 9516 will use the two ring types to determine whether an incoming call is for the telephone or the peripheral. The peripheral should be set to answer after three or more rings.
Note: If Long Distance Ringing† is available in your area, long distance calls will be sent to the Fax Switch peripheral. Also, you cannot use the Fax Switch feature and the Special Greeting feature at the same time. The 9516 must be configured so the Fax Switch peripheral is connected to pins 3 and 4 of jack number 2. See Connecting an optional fax machine or modem on
page 4 for more information.
Note: If you subscribe to your telephone company for Call Waiting services, your Fax Switch peripheral may lose data or get disconnected if someone calls while your fax is receiving data. We recommend that you do not subscribe to the Call Waiting service from your telephone company if you are using the Fax Switch feature.
Your cable company is correct. Your printer is set to the phone/fax mode which allows the machine to be act as a phone or fax. It can tell the difference between an incoming voice call and an incoming fax. You should set your printer to Fax Only. Here's how:
Push the menu button
Press 0 (zero)
Press 1 (one)
The display should now show fax only.
To review what we did: We set your printer to only recognize faxes when they are sent. Voice calls will now go through to your voice mail, if you do not answer.
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