Question about Konica Revio KD-310Z Digital Camera

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System Error SOO41

My lens is jammed in, and cannot eject itself or focus. It keeps on stating SYSTEM ERROR SOO41. What IS SYSTEM ERROR SOO41 and how do I get rid of it? It's not listed on the CD Rom manual.

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  • maheshsk88 Nov 15, 2009

    when I open the lens cover the zoomlens goes in and out ,
    nothing opens up... no menu, no existing images from the sd card
    then after a few seconds, it stops and the screen shows the above message. the lights all work , but I do not know what to do.
    i cannot find the Konica Minolta Usa websight..........help!

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Ur camera sux. get a new one. LOL

Posted on May 24, 2008

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Minolta Dimage G500 My lens is jammed in, and cannot eject itself or focus. It keeps on stating SYSTEM ERROR SOO41. Can you please let me know what i can do.

Posted on Aug 19, 2007

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Posted on Jan 02, 2017

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I can't get rid of 'Lens Error' message and keep my camera switched on for more than a minute.


You don't need to drop a camera to get a lens error. Could be anything, from holding the camera in a wrong way (touching the lens barrel) or a bit of dust in the barrel or a gear, or a gear that breaks off. If the lens retracts correct when the camera is switched of, and comes out to the full extend when it is switched on, you should think everything is in working order. But when you say, the screen looks ver blurry that could be an indication, the lens is not coming out correct, or the focus mechanics does not work correct. I'm afraid you have to bring the camera in to a service centre (or buy a new one) if you can't solve this, by again take out the battery, charge the battery and reinsert the battery.

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Possible that the lens mechanism is jammed , sometimes the flexible connector of the lens focus/zoom can be faulty.You try to check for some tips from the link below; http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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The systems control board has detected a problem with the auto focus lens, the focus is controlled by a tiny motor that has jammed or there is a mechanical issue with the camera lens. It will require a technician that is highly skilled to deal with the situation, but the repair cost would probably not be justified.

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When power ON the screen displays"Lens Error!" & lens does not open.


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This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move onces or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks...!!
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Hi,

This error indicate that focusing ring got stuck or jammed. What you can try to do is spray some compressed AIR into the lens to try to free up any sand or dust that may have worked its way in. If that doesn't help, you can gently bump the camera to try to free the focusing ring.
or.......
You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
Else your camera need to be disassembled to get at the focusing ring at Service Center.
Thanks for using fixya,
Good luck and have a nice day.

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