Question about Epson Stylus C46 InkJet Printer

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Virus infection My system is full of virus its not allowing me to go to Task manager, hide folder, Install any software...and now i cant do a system restore either....Currently i don have any antivirus installed.so is there any way i can fix this problem without formating it , coz if i format i'll loose some rare softwares

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Scan your computer with avast with latest update.download from here
http://www.avast.com/eng/download-avast-home.html

Posted on Jan 22, 2009

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My pendrive got virusand i have valuable data.. its not displaying. but showing while scanning


There are some virus which hide the data (file and folders) by changing the file attributes (properties) as hidden. Files are still present but cannot be seen from windows explorer.

Go to tools - Folder Options and click "Show hidden files"

Sometimes due to virus, this option cannot be enabled. Therefore, i suggest that you try to use your pendrive on some other system with updated antivirus.

There is another workaround. Install ACDC Photo viewer and from its options choose "View hidden files". This will definately show the files and you can copy them.
Let me know if further clarification/ assistance is required

Hope you get your data back!
CreativeTECH

Nov 25, 2010 | Printers & Copiers

4 Answers

I am unable to scan a document to save and them pull it up to a word processing program in order to edit it. I am using hp, 1200 series, version 2.10. Is there a version that would allow me to do...


If you want to edit a scan in a word processor, you'll need another program called OCR: optical character recognition. This program reads the scanned bitmap, tiff or jpeg, and converts it to text.

Whether or not an OCR program was bundled with your scanner or not is another story, and typically expects that you will use your existing scanner software to save an image to disk somewhere, in a format that OCR will understand.

You may wish to clarify whether the problem is the scanner (unable to scan), the driver that came with it (unable to save), or the OCR software (unable to export to word for editing).

Sep 15, 2008 | HP Printers & Copiers

1 Answer

When i put a usb in my computer it hides the folders and files. But when i look at the usb properties it has the memory of the hidden files. When i tried it in other computers it already has virus.


Could you please explain what you are trying to do?
Are you trying to reveal the hidden files on a USB device or are you trying to remove a virus?

-Revealing hidden files and folders-
1. Open the drive you are wanting to view the hidden files and folders in.
2. Click Tools on your menu bar and select "Folder Options" (If you cannot see your menu bar, you may need to press "alt" on your keyboard.
3. A box will popup, select the "View" tab on top and look down the list of tickboxes, you should come across one that says "Show hidden files and folders", select it. Click apply and ok.
(To view system hidden files and folders, untick the option: "Hide protected operating system files", it is not recommended to have this unticked.)

If it's a virus, I suggest you run a scan on a up to date Virus scanner, once threats have been removed. I would also recommend formatting the drive (once you have backed up any neccessary data).

~ David

Nov 04, 2010 | Printers & Copiers

2 Answers

We are not able to use any of the programs on the laptop. None of the .exe files are functioning. Tried to run a virus program, can't. Tried to edit regedit, can't. IE seems to be on a clock because it...


First, you have to kill the process that's doing all this.
Hit Ctrl-Alt-Del, choose Task Manager, and look for tasks
install.exe
05643921.exe
Kill them both. Now you should be able to run regedit to remove unwanted entries:
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\systemsecurity2009
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\systemsecurity2009 displayicon
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\systemsecurity2009 displayname
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\systemsecurity2009 shortcutpath
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\systemsecurity2009 uninstallstring
And then look for the following files on your hard disk (be sure to include system and hidden files):
05643921.exe
install.exe
system security 2009.lnk
system security 2009 support.lnk

There are a couple of variants of this fake security tool, if yours is different, look for strange processes in Task Manager first, kill them and then look for further help.

Dec 20, 2009 | Printers & Copiers

1 Answer

INSTALL SOFTWARE. I CANT GET MY PRINTER TO PRINT ANYTHING.


are you trying to install this printer online? or do you have the install disk? either way you need to turn off you anti virus when your doing. from online down load the files to your desktop the disconect fro mthe internet and turn off the anti-virus then install the drivers. most anti virus software will not allow all in one drivers to be installed exspecially scnning drivers. give this a try and it should help

Oct 21, 2009 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Will not print, showing error 6000


hello...

maybe some files of printer driver is missing i think deleted by the virus,,,or if you have virus scanner installed on you pc maybe last time when you activate the virus scanner have a file from your printer driver are infected,,, have a anti virus if not able to repair the infected files can do to delete automatically..
your best to do: remove the printer driver software uf your pc and install it again..purpose to make a new copy on your printer driver
how to remove? go to the control panel and click the (ad and remove program) and you can find the name of your printer driver high light it and click uninstall din restart you pc to take effect
or maybe your computer encounter a virus mas better to reformat using the operating system/os or put your printer into other computer and install your printer driver..

thank you!! hope i can help you.. have a good day!!!

Jul 06, 2009 | Cannon Printers & Copiers

1 Answer

Won't scan or copy


Solution
These errors are usually caused by a failed scan, a bad installation, communication problems or software conflicts. Follow the steps below until the problem is corrected.
Step one: Restart the computer
Close all programs and restart the computer. A required task might have stopped running or the system resources might have decreased due to tasks left running. Restarting the computer will refresh all Windows tasks as well as increase the available system resources.
Step two: Check for the correct entries in the Device Manager
Verify that the unit was installed on a DOT4 virtual port in the Device Manager.
  1. Right-click My Computer , and then click Properties .
  2. Click the Device Manager tab. (In Windows 2000 and XP, click the Hardware tab , and then click Device Manager .)
Check the list of installed devices for references to DOT4. If there are no DOT4 references, the software has not installed correctly.
If any of these entries are missing, the software did not install properly. Review the information in the HP document Troubleshooting Installation Issues for USB-Connected HP All-in-One Products in Microsoft(R) Windows (bpu01858) for installation assistance.
Step three: Check for communication problems between the all-in-one and the computer
Communication might have failed between the all-in-one and the computer. Review the information in the HP document USB Connected HP All-in-One's Software Reports a Disconnected or an Error Status (bpu01859) to check for communications problems between the HP all-in-one and the computer.
Step four: Check the computer to see if it is infected with a computer virus
If the all-in-one prints but will not scan correctly and does not show any symptoms of communications problems, the computer might be infected with a virus. Some viruses try to disable virus scanning software and in doing so disable scanning from the all-in-one. The following are symptoms a virus problem:
  • The scanning software works after installing the all-in-one software until the first time the computer is restarted.
  • In the Device Manager, opening the Properties of the Imaging Device entry will reveal a status of "code 19" or "code 28".
  • A Scanner Cannot be initialized error occurs. While this error may other reasons, a virus will cause this error.
When the all-in-one is turned on and connected, follow the steps below to see if this is the problem:
  1. Right-click My Computer (click Start first in Windows XP) and then click Properties .
  2. Open the Device Manager:
    • Windows 98 and Me: Select the Device Manager tab.
    • Windows 2000 and XP: Select the Hardware tab, and then click Device Manager .
  3. Locate the Imaging Device entry and click the plus (+) beside it. It may have an exclamation mark beside it.
  4. Right-click the all-in-one entry under Imaging Devices, and then click Properties .
  5. A Properties screen will open. Look at the Device status section.
Hope it may helps;.
Regards, VOTIT

Sep 20, 2008 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

I have just purchased a hp photosmart printer c3100 but when trying to install software on windows 2000xp, disc just clicks and will not load


there may be some virus in your system .....just check in the task manager whether you get some other process like .exe when clicking your cd ............if there is no process like .exe then your cd might have got damaged .....try to download the cd from the website

Jul 11, 2008 | Printers & Copiers

1 Answer

When I try to install my 8300 series Lexmark printer to my compaq presario with a windows vista operating system I get an error message that sais I have to disable my anti-virus software before I continue....


FIRST you go to your ANTI-VIRUS program , go to PROPERTIES , there your gonna see a window and where it says ANTI VIRUS enable or on , just click to disable it , i cant be more helpful cause I dont have the brand of your anti virus software , hope this helps AJ

May 14, 2008 | Printers & Copiers

1 Answer

HP 6110xi


These errors are normally the result of a failed scan, a bad installation, communication problems or software conflicts. Check or perform the following steps until the problem is corrected. Step One: Restart the computer Close all programs and restart the computer. A task that Windows requires may have stopped running or available system resources may have decreased due to tasks left running. Restarting will refresh all Windows tasks as well as increase the system resources available. Step two: Verify that the cable is connected and the all-in-one is "On" Verify that the cable is connected correctly. If the cable is connected into a USB port on a keyboard, move the cable to one of the main USB ports in the PC. Some keyboard USB ports do not provide sufficient power to supply a device such as the all-in-one. Step three: Check the application If the error occurs while trying to scan from within an application (not the HP Director), verify that the software is set to select the HP all-in-one product as the TWAIN source. It may be necessary to reinstall the application to get it to recognize the HP all-in-one product as the TWAIN source. If the application is one of those listed in the "Scan To" tool from Settings in the Director, then try scanning to it from the Director. Step four: Windows XP only: Change the Compatibility Mode settings This step applies only to the following products and only in Windows XP. For other products, continue to Step 5. Change the Compatibility Mode setting for the HP all-in-one desktop icon can correct the problem. Right-click the HP product icon, and then click Properties . Select the Compatibility tab. Change the Compatibility Mode settings to enable running the program in Windows 2000 Compatibility mode, and then click OK . Turn off the all-in-one. Restart the computer. Turn the all-in-one back on. Step five: Check for the correct entries in the Device Manager Verify that the unit was installed on a DOT4 virtual port in the Device Manager. Right-click My Computer , and then click Properties . Select the Device Manager tab (Windows 2000 select the Hardware tab , and then click Device Manager ). Check the list of installed devices for references to DOT4 as shown in Figure 1. If there are no DOT4 references, the software has not installed correctly. If these entries are missing, the software did not install properly. Do the following steps to correct the problem: Disconnect the communications cable to the all-in-one and unplug the power cable to the all-in-one. Uninstall the HP all-in-one software. Step six: Check for communication problems between the all-in-one and the computer Communication between the all-in-one and the computer may have failed. USB cable connected all-in-ones: Check for USB port communication problems. Parallel port installed all-in-one products: Check for parallel port communication problems. Step seven: Check the computer to see if it is infected with a computer virus If the all-in-one prints but will not scan correctly and does not show any symptoms of communications problems, the computer might be infected with a virus. Some viruses try to disable virus scanning software and in doing so disable scanning from the all-in-one. If the scanning software works after installing the all-in-one software until the first time the computer is restarted, or quits working after a virus is discovered on the computer, there may be a virus related problem. Step eight: Uninstall and then reinstall the all-in-one software Do the following to uninstall and then reinstall the HP all-in-one software: Follow the steps in the " Removing the HP software " section below to remove the all-in-one software. Right-click My computer and then click Explore . On the left side of the Windows Explorer screen, locate and open the Windows or WinNT folder. Locate and open the Twain32 and/or Twain_32 folders. Remove all files in these folders other than files that end with a .ds file extension. If you cannot see any file extensions, click Tools , click Folder options , select the View tab, and then remove the check from Hide file extensions for known file types . Restart the computer and then reinstall the all-in-one software. When the installation of the all-in-one software is complete, shutdown the computer. Connect the communications and power cords to the HP all-in-one and verify that it is turned on and ready. Restart the computer. Step nine: Check for software interference There may be a task running in the background that is interfering. Try pressing the keys Ctrl + Alt + Delete at the same time. This should bring up the "Close Program" window. Highlight and end task on all running tasks except for Explorer, Systray, and tasks that begin with "HPO." Press Ctrl + Alt + Delete to bring up the "Close Program" box for each and every task. The "Close Program" box will disappear when End Task is chosen. Try launching a scan after all tasks are closed. If scanning works, then there is a software conflict. Restart the computer and repeat the steps to close down the tasks. Close down one at a time or in combinations and try scanning until the cause is found. If it is unknown what this task does, do the following: Search for the file using the Find Files and Folders feature from the Start menu. Right-click the task's program icon, and then click Properties . Refer to the information on the Version tab to locate the software vendor. Call the software vendor for assistance or uninstall the product if not needed.

Sep 19, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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