Our compaq presario sr2011wm will not come on, the green light comes on but fan not running, there is a lot of dust on fans

Ganesan Chandraiah

• 42 Answers
• Posted on Jan 25, 2009

SOURCE: It will boot up to the windows screen and freezes.

If your computer was able to boot up but unable to load the Windows, the most common cause would be the recently intstalled software or Windows update.

To remove this, follow these steps. Skip Step 1 if it is not relevant.

Step 1: Removing recently added hardware
Use the steps in this section to disconnect any recently added hardware and test for the error.

NOTE: If a new internal device (sound card, hard drive, or other) was added to the computer before the error message started to occur, you have to remove it before continuing.

1. Turn off the PC and unplug the power cord.
2. Disconnect the mouse, and any other peripherals attached (Printer, scanner, webcam, zip drive, phone cord, network cable and other devices). Leave only the keyboard and monitor cable attached.
3. Press and hold the power button on the front of the PC. Release after 10 seconds.
4. Plug the power cord back in.
5. Turn on the computer.
6. The computer displays the We apologize for the inconvenience... message. Allow the timer to count down from 30 to 0.
7. If the computer successfully starts to the Windows desktop and does not restart to the error message, connect one device and wait until Windows recognizes it.
8. To find if a device is causing the error, continue connecting the devices, one at a time, restarting the computer each time, until the device that is causing the error is found.

SOURCE: HP Compaq Presario SR1820NX will not turn on

i worked for hp and compaq it is well known issue to reslove this issue

1#turn off the computer and uplug the power cable from the computer and then hold the power button for 20 second then turn on the computer and the momment you back to desktop screen
go to download driver from hp site and here is the web site http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-43507-1&lc=en&dlc=en&cc=ca&lang=en&os=228&product=1841849 and restart the computer .

pankaj rautela

• 1252 Answers
• Posted on Sep 17, 2009

SOURCE: Compaq Presario SR1650NX will only

DO one thing remove the RAM from the slot , then insert it again, then check

SOURCE: green light comes on and the fan but monitor will not

Does it display on your monitor "No Input Signal"? If so it could very well be your motherboard. Same thing happened to me. :(

SOURCE: Black Screen Compaq Presario

Do you see the BIOS splash screen or anything?
Try booting into safe mode by pressing F* as soon as you power on the computer. If the monitor works, then it is a bad driver. Roll back to a previous restore point, boot to last known good coonfiguration. Last Known good configuration is available from the same as the safe mode screen.

If this is helpful, please comment and rate. Have any other questions, please let me know.

Oz