Question about Kroy K 4350 Printer
I have to toggle power to print another... I've played with serial port settings and nothing seems to help. Not sure which brand the USB to RS-232 converter is. It's a semi-opaque bluish green molded plastic with white semi-opaque plastic thumb screws, if that helps. The printer prints labels on Heat Shrink fine, just one at a time due to the errors. Major hassle and not conducive to light duty production line I'm trying to set this up for. Any suggestions? Any help would be greatly appreciated. Thanks
Your Bartender software is probably set to print individual labels with a gap between them. Reset the software (document properties button) to Continuous label supply, and it should work. Still having problems? We're Hanover Technical Sales, a Kroy Support Site and Distributor. Give us a call at 757-357-2677 and we'll help you get to the bottom of it.
Posted on Feb 05, 2013
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Posted on Jan 02, 2017
It's definitely a fried pixel on the print head. There are several causes.
1) Running the print head too hot (i.e. at max heat).
2) re-using the ribbon can place dirt and/or static at the printhead.
3) Using un-flattened heat shrink will also cause premature failure of the printhead.
We have been selling the K4350 for a few years and always tell customers to use tubing that's as flat as possible. We specialize in printing on heat shrink, so feel free to call us. We'll even buy back your Kroy printer if you want to upgrade to a higher output printer
Posted on Jan 15, 2009
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