Question about Sony Handycam DCR-TRV265E Digital Camcorder

1 Answer

I have no sound on my sony handycam

I can hear sound when I play the recored video. But I can't hear any sound when I paly it form my PC. Im useing the defolt software witch I got with the handycam. Please help me.

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  • Anonymous Dec 15, 2007

    no sound on my sony camcorder 30 gb hard drive

  • BUZBYUK Dec 23, 2007

    after using one touch burn (sony handycam dcr sr52) I have video picture on disc (TDK DVD -RW) BUT NO SOUND PLESE CAN YOU HELP

  • nagarajpraka Oct 27, 2008

    I have captured from Sony Handycam DCR-HC46, but when I play back the recorded video I do not audio. While capturing I could hear to the audio. Please help me.

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1 Answer

Sony got back to me with the answer, so I will post it here for future reference.
If there is no audio when USB streaming with PIXELA ImageMixer version 1.5 software on the Microsoft Windows XP operating system, change the USB capture device setting for sound to USB Audio Device. In the Image Mixer Tool settings, confirm the USB Capture Device settings are set for an available USB Audio Device. This setting is not defaulted to the USB streaming mode.

This would be the icon of an open end wrench in the top right hand corner of the capture environment screen.

Follow this procedure to change the USB capture device setting for sound in the Pixela ImageMixer 1.5 software.

1. In the ImageMixer window, click the USB Device Capture icon.

2. Click the Preferences icon.

3. In the Capturing/Recording Preferences window, in the USB Capture Device Setting section, click the down arrow to select the desired sound device.

4. Click the OK button.

For any request for processing or editing assistance you may visit the PIXELA help file. You may also contact them at the following website:

www.imagemixer.com

Posted on Sep 15, 2008

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