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Xelsis leaks coffee under the machine

I have a Saeco Xelsis machine, the issue is a constant puddle of coffee under the machine. In a single morning a paper towel can become soaked. It is coffee not water.

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  • GL Brewer Jan 14, 2013

    Saturday afternoon drive to the service center in Livermore; problem solved. It was a clog causing back pressure; the door had to be taken apart to find the problem.

  • GL Brewer Jan 14, 2013

    I took it to Espresso Equipment Engineering, LLC, 7671 Hawthorne Place Livermore CA 94550 (925-371-1313) They have other machines, but prefer Saeco due to their overall quality. Also, they think this machine is the best Saeco has made.

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 4 Answers

SOURCE: Saeco Coffee maker container is leaking

OK, I finally called Saeco. There are about four rubber rings that you need to get. The one for the water resevoir is a big thick black ring and once you get it and look at the new and the old, you can see why it is leaking. Anyway, fixes it no problem.

The overflow in the drip tray? There are two rings in the back of the machine that will fix that problem. Problem? I got them, but haven't put it on there because it very hard to get in there.

Last one, the ring around the coffee puck maker (what do you call that part) It's the piston that catches the coffe and raises up to tamp it down, then holds it as the water goes through. ANyway, big ring around that. If you aren't getting a nice crema on top, that ring will cure that.

I saw get all four, replace them all at once and then descale the coffee maker and be done with it. You'll be working like new in a few hours or maintenance. For most of us, it's been like 3 years anyway, time to do it.

Lastly, when you call Saeco, (Pronounced I found our SA Yey Co) ask for the directions for cleaning out the grinder. Even has notes on how to get it back together with all the adjustments in the right spots.

The rep on the phone says she likes this model better than most fo the new ones.

Posted on Dec 10, 2008

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  • 1 Answer

SOURCE: Saeco Vienna leaking

We had this problem and it was overflow from a clog -- check the hole where excess water drains into the drip tray to see if it is full of grounds. Cleaned it out with a twistie tie and flushed w/ water. That stopped the water on our counter!

Posted on Nov 07, 2007

  • 40 Answers

SOURCE: Saeco Incanto Classic Espresso Machine Saeco

Do you get coffee? If it is just no water/steam, could be a blockge in the steam wand, or blockage in water lines. First test easy one - the steam wand. If the steam wand is o.k- then check for blockages in water lines/components ( pump, boiler, steam boiler). If you do not feel confortable with testing all the untis where water flows, contact Saeco USA Inc. to locate a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : outlet@saeco-usa.com

Posted on Jun 20, 2008

Cuisinexpert
  • 61 Answers

SOURCE: water leaking out the bottom of the coffee maker

If it leaks DURING brewing, you may have to decalcify it (aka, run through a cycle of 4 cups vinegar, fill to the top with water, 2-3 times and see if it helps).
If it leaks before you even start brewing a pot of coffee, something is broken on the inside of the coffee maker, and I would recommend contacting Waring--they may be able to get you a replacement coffee maker (and if you're under warranty, usually a replacement would be free!).


Their phone number (according to their website, www.waringproducts.com ) is 1-800-4WARING (1-800-492-7464)



Good luck! :)

Posted on Aug 27, 2009

  • 81 Answers

SOURCE: Saeco Odea Go - Hot water leaks from bottom of machine

That's leaking from the hoses coming out from the boiler,if the machine is new it should be still under warranty, may have to take it back to the service center.When making coffee the lines are under pressure and the water never have a chance to pass through the ground coffee.

Posted on Feb 03, 2010

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Saeco xelsis coffee grounds on drip tray and inside the machine , lots of it.


The water overflowed the coffee grounds when making the coffee.To much water or coffee grounds wrong filter....Good Luck

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HELLO, I just found out that the door error might be caused by a sensor not realizing the magnet at the plastic cover. You can either change the magnet or simply "power it up" by another magnet. The magnet is located on the plastic top/cover. Hope this is helpful.

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If it's that recent an acquisition, it is covered by the manufacturer's warranty. Return it where you bought it, else contact Saeco.

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