Question about Saeco Coffee Makers & Espresso Machines
I have a Saeco Xelsis machine, the issue is a constant puddle of coffee under the machine. In a single morning a paper towel can become soaked. It is coffee not water.
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Posted on Jan 02, 2017
OK, I finally called Saeco. There are about four rubber rings that you need to get. The one for the water resevoir is a big thick black ring and once you get it and look at the new and the old, you can see why it is leaking. Anyway, fixes it no problem.
The overflow in the drip tray? There are two rings in the back of the machine that will fix that problem. Problem? I got them, but haven't put it on there because it very hard to get in there.
Last one, the ring around the coffee puck maker (what do you call that part) It's the piston that catches the coffe and raises up to tamp it down, then holds it as the water goes through. ANyway, big ring around that. If you aren't getting a nice crema on top, that ring will cure that.
I saw get all four, replace them all at once and then descale the coffee maker and be done with it. You'll be working like new in a few hours or maintenance. For most of us, it's been like 3 years anyway, time to do it.
Lastly, when you call Saeco, (Pronounced I found our SA Yey Co) ask for the directions for cleaning out the grinder. Even has notes on how to get it back together with all the adjustments in the right spots.
The rep on the phone says she likes this model better than most fo the new ones.
Posted on Dec 10, 2008
SOURCE: Saeco Vienna leaking
We had this problem and it was overflow from a clog -- check the hole where excess water drains into the drip tray to see if it is full of grounds. Cleaned it out with a twistie tie and flushed w/ water. That stopped the water on our counter!
Posted on Nov 07, 2007
Do you get coffee? If it is just no water/steam, could be a blockge in the steam wand, or blockage in water lines. First test easy one - the steam wand. If the steam wand is o.k- then check for blockages in water lines/components ( pump, boiler, steam boiler). If you do not feel confortable with testing all the untis where water flows, contact Saeco USA Inc. to locate a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : email@example.com
Posted on Jun 20, 2008
If it leaks DURING brewing, you may have to decalcify it (aka, run through a cycle of 4 cups vinegar, fill to the top with water, 2-3 times and see if it helps).
If it leaks before you even start brewing a pot of coffee, something is broken on the inside of the coffee maker, and I would recommend contacting Waring--they may be able to get you a replacement coffee maker (and if you're under warranty, usually a replacement would be free!).
Their phone number (according to their website, www.waringproducts.com ) is 1-800-4WARING (1-800-492-7464)
Good luck! :)
Posted on Aug 27, 2009
That's leaking from the hoses coming out from the boiler,if the machine is new it should be still under warranty, may have to take it back to the service center.When making coffee the lines are under pressure and the water never have a chance to pass through the ground coffee.
Posted on Feb 03, 2010
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