Question about HP Officejet 6310 All-In-One InkJet Printer

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Hp photosmart 5514 one or more cartridges appear to be missing or damaged

I get an error one or more cartridges appear to be missing or damaged. I have replaced my cartridges 3 times with not help. I cleaned the contacts, check the vents on top and cleaned the contacts on the printer. Don't know what else to do

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  • Contributor
  • 15 Answers

You could try replacing your printer head

Posted on Jan 11, 2013

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6ya6ya
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Posted on Jan 02, 2017

professor_sc
  • 180 Answers

SOURCE: ink cartridge problem! The following ink cartridges appear to be missing or damaged.

Solution :
1. clean the ink cartridge contacts both in the printer and the cartridge with a lint free cloth or a cotton swab. and try inserting the ink cartridges again. if it wont work proceed to step 2.
2. unplug the power cord at the back of the printer
3. press and hold # and 3 keys at the same time and plug the power cord back in. Do not release the two keys. wait until the printer would say "partial nvram reset" or anything that says "reset". if this still would not resolve the problem
4. do the same process as 2 & 3 but instead of # and 3 try # and 6. instead of saying "partial nvram reset" it should say "semi-full nvram reset". and if it would not work better go to an onsite technician. but if your printer if brand new return it to the retailer and exchange it. but before you do that try calling HP technician they would instruct you to the things i have given you. Just tell them what you have had done and asked them to replace the ink cartridges. This are the informations the agent would ask you about the ink cartridge
part number and also the expiration date.
try to ask for a replacement first if it would not resolve it. then go to a technician. I could not assure you that a technician could fix it because i have troubleshoot this kind of problems and there are alot of printer parts that needs to be fixed. Usually i suggest my clients to buy a new printer instead

Posted on Mar 07, 2009

ctf1800
  • 4402 Answers

SOURCE: cartridge failed after replacing it wtwice

unplug and plug back in?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00035736&cc=us&lc=en&dlc=en&product=305375&dlc=en&lang=en

are you sure you have the correct one in the correct slot?

Posted on Dec 21, 2007

  • 1 Answer

SOURCE: remove an check cartridge problem in HP 2410xi printer

bought new

Posted on Apr 09, 2009

Comp-U-Doc
  • 148 Answers

SOURCE: Blinking lights plus E sign for cartridge error -

Look carefully to make sure there is no paper jammed inside. Sometimes there can be a small piece of paper that tore-off in the gears causing a paper jam.


If you are satisfied with my answer, be sure to click on the "Thumbs-Up". If you have further questions, please feel free to ask them. Thanks for using our service!

Posted on May 11, 2010

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Ink cartridge problem( s) appear to be missing or damaged


hi there,

Ink cartridge Problem
Cause : The indicated ink cartridge(s) are missing or are damaged.

Solution : Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-one, the ink cartridge contacts might need to be cleaned.

IF there is no ink cartridge missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge. Replace the ink cartridge.

Hope this helps. Please rate my response.
Thanks.
Have a good day.

Nov 26, 2009 | HP Photosmart C6280 Printer

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