Question about Kenwood eXcelon KDC-X979 CD Player

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Faceplate stuck i just installed my deck and the faceplate won't open out. it moves back and forth a tiny bit when i hit the outside button but thats it.

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Re: faceplate stuck

Did you connect the battery wire to a constant 12+ ?

Posted on Jul 05, 2007

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I have a kdc-mp538u and the screen just stop working any help

It could be dirty contacts on the back of the faceplate. Have you tried to clean the metal contacts? Use a pencil eraser on the contacts and try to get them nice and shiny. If the contacts are hard to clean with an eraser, remove the faceplate and replace it on the deck several times and see if that helps. If the deck still doesn't work properly, try a reset by hitting the reset button with a pen tip. It is located below the volume control.

May 18, 2014 | Kenwood KDC-MP538U Car CD/ MP3 Player

1 Answer

Burned CD with no label is stuck in my car stereo Pioneer model deh-p9200r. It plays fine, but how can I get the CD out?

When you remove the faceplate you will see a tiny small hole in the deck. Insert an open paperclip to remove the CD. PLEASE let me know if this helps

Jan 19, 2011 | Pioneer DEH-P9200R CD Player

1 Answer

Nothing works plese help !!!!

try the menu button , holding the fm/am button basically it is waiting for you to hit the security code correctly

Apr 10, 2009 | Kenwood KDC-519 CD Player

1 Answer

Face plate on KDC-MP528 kenwood deck wont open

if you have checked all of your wiring and fuses and already tried hitting the reset button you should first remove the faceplate and check the contacts on the main unit and the back of the faceplate. if they are dirty clean them (with power off) with contact cleaner or a small eraser. if your lucky that will fix the problem but most likely you have a bad ribbon cable. this cable attaches the faceplate contacts to the main unit and flexes as the face tilts. after time these cables get small cracks that may not be visible. you can usualy buy the part from a place like and replace it to solve your problem.

Dec 16, 2008 | Kenwood KDC-MP528 CD Player

2 Answers

Wont stay open

I had load of these units and the cure is simple. You need to replace the ribbon to the faceplate as these get damaged due to wear and tear. Every unit i had with this fault, i fixed by replacing this ribbon. Buy the ribbon and surround as the new surround is a modified one to give extra life to the ribbon. Hope this helps, good luck!

May 25, 2008 | Pioneer DEH-P9600MP CD Player

1 Answer

Faceplate problems

I have the same deck and a very similar problem. Mine was stuck in the out position and would beep and move a little but there was no lights or music. I called Alpine and they told me that sometimes the inner sleeve around the deck will pinch the unit a little. I took my unit out of the dash and sure enough the plastic face plate came loose and moved about 1/32 of an inch when I slide it back in place and turned the power back on it worked perfectly. Hope this helps.

May 15, 2008 | Alpine CDA-7897 CD Player

1 Answer

Won't turn on

My only other hypothesis is that, similar to my wife's Kenwood deck that has the MASK motorized faceplate, the flex cable that connects the moving faceplate portion to the main unit has started to crack and lose connection. After a few years of moving back and forth, folding and unfolding, this seems to be a pretty common thing. I was able to replace the flex cable on my wife's deck, but only because I stumbled across detailed instructions (with pictures!) and I got lucky with the replacement cable being in stock at a local repair shop. Your mileage may vary :)

Nov 24, 2007 | JVC Arsenal KD-AR3000 CD Player

6 Answers

Flip Down faceplate is stuck.

I have the same problem, and all my problem was is that one of the wheels were out of place. You can see these white gears at the bottom left and right. Just stick something in there and push it back in place. It should just snap back in.

Mar 16, 2007 | Dual XD-7500 CD Player

1 Answer

The front panel stuck

This head unit comes with a security screw that can be installed to secure the faceplate for retail display. If it was purchased as a demo model, the screw may be in place. To check, the deck has to be dismounted from the vehicle. The screw location will be in the side of the chassis, near the faceplate on the same side as the release button. Removing the screw will allow the faceplate to come off.

Mar 06, 2007 | JVC KD-G401 CD Player

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