Question about Lexmark X215 MFP All-In-One Laser Printer

1 Answer

X215 continously displays paperjam 1, there is no paper jam,

We copy and then x215 continously displays paperjam 1 open/close door, before the 1 single copy is sent through the feeder

how do i reset the complete machine to ensure there are no copy instructions left over from a previous user, like a master reset

Posted by on

  • Anonymous Mar 13, 2009

    I have the same problem. I can print from my computer to the printer, but when I try to make copies, it says document jam. I have checked everywhere. There are no jams.



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I didn't have this exact problem, mine was a paper jam 0 error. The problem was caused by a spring that got old ended using one out of a retractable ink pen. Once you take the four screws out that hold the back plate on and remove it. When facing the front of the printer the left side where the handle is will push back and top can be pulled down to remove. Be careful this is where the speaker is located. The speaker is connected by a six inch wire that can be easily unplugged. Facing the side of printer that was just removed is a plate with 5 or 6 numbered screws only remove the ones that are numbered. This is the drive system for the paper tray and out feed. My problem was the cam gear located to the right of the plate that was just removed. It is like two gears made as one with a spring in the middle and two coils used as a brake for the in feed. I did notice on the left side of the drive system was a light that is used for paper detection pointing towards a photo eye. Most likely that light has burned out for you. There is a side diagram located at

Posted on Apr 02, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

T652n 202.03 paperjam

1Open the upper-front cover and remove the toner cartridge.2
Look into the printer. Remove any jammed sheets of paper that you find there.

  • If the print job only consisted of this one page, reinstall the toner cartridge and close the front cover. Press the pattlnk_10162008_2247-select_button.jpg button to clear the error, and then try printing again.

  • If the print job consisted of more than one page, confirm the entire paper path is clear before printing again. Do the following:

    1. Remove the top paper tray ('Tray 1').
    2. Remove any jammed or partially-fed sheets of paper you find here, then reinstall the tray.
    3. Go around to the back of the machine and open the upper-rear cover. Remove any jammed sheets of paper you find, then close the cover.
    4. Once you have confirmed that the entire paper path is clear, reinstall the toner cartridge and close the front cover.
    5. Press the pattlnk_10162008_2247-select_button.jpg button to clear the error, and then try printing again.

  • If you cannot locate any jammed paper under the toner cartridge, then check the rest of the printer for any jammed paper. Do the following:

    • Remove the top paper tray ('Tray 1') and look for any jammed or partially-fed sheets of paper.
    • If you do not find any jammed pages there, reinstall the tray and go around to the back of the machine. Open the upper-rear cover and look there.
    • If the entire paper path appears to be clear, close the rear cover and power off the printer. Reinstall the toner cartridge and close the front cover. Power the printer back on. If a 200 error continues on power up, a sensor in the printer may be malfunctioning. This will require a service call to correct the issue. Please contact Lexmark Technical Support for additional information (see Contacting Lexmark Technical Supportbelow for details).

Aug 28, 2012 | Lexmark T652N PRINTER OPPENHEIMER SPECIAL...

1 Answer

I have a paperjam on my colour laser printer CLX 3170 and I dont know how to get to the paperjam inside the machine

Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Inspect the paper path once again.

Feb 19, 2010 | Samsung CLX-3175FN Color Laser All-in-One...

1 Answer

CLX 2160 - paperjam

There is probably a jam in the paper feed area. Pull the paper tray out and stick your hand in to find and remove any paper stuck there. Then reinstall the paper tray and open and close the front door of the printer. The jam should be cleared.

If it is still showing paper jam, pull the tray out again and look to make sure you didn't miss any paper, then check the other areas of the printer (starting with the exit area) for paper.

Oct 24, 2009 | Samsung CLX-2160N All-In-One Printer

1 Answer


open the cassettes. open and close the copier doors. does the jam clear? if so make sure the paper in the cassettes matches what the displays says. tray 1 8 1/2x11 needs to be the same as what is in the cassette. if this is not he problem then you have a part filure, tire, belt, clutch. you may need a tech.

Oct 23, 2009 | Canon CLC 1140 Copier

1 Answer

Alarm - paper jam slide platen left - but no jam - won't copy

the paper jam is more than likely in the fuser assembly. unfortunately you will need a service tech to come out and fix that issue.

May 27, 2009 | Canon Office Equipment & Supplies

1 Answer

Laser Jet 4200 Main Motor doesn't spin

Remove tray 1 feeder assembly and check the paper flag sensor. It's probably jammed. Free it up with your finger.

Mar 20, 2009 | HP LaserJet 4200 Printer

1 Answer

Lexmark x215 paperjam #2

The exit sensor is defective if the paper has left the printer
completely but it appears
paperjam #2.
Once the paper has left completely, the exit actuator
must return to the original position to close photo sensor. Sometimes takes
more time than it had and it does not return.

The actuator can be deformed by the temperature.

Sep 23, 2008 | Lexmark X215 MFP All-In-One Laser Printer

2 Answers

Paperjam in printer

1. Turn the printer off.
2. Unplug the power cord of the printer
3. Open the rear access door
4. Remove the jam
5. Clean the rollers of the printer with a lint free cloth that is moist with water
6. Close the rear access door
7. If you a document feeder open it and try to remove the paper jam and also clean the rollers
8. Close the document feeder
9. Plug the printer directly to the wall outlet
10. Try to print again

Aug 10, 2008 | HP Office Equipment & Supplies

1 Answer


1. Clear the paper jam
a. turn the printer off and unplug the power cord from wall outlet
b. check if there are paper jammed in the input and output tray
c. check if there are paper jammed in the rear door
c1. open the rear access door by pressing the handle to the right and then pull out the door
d. check if there are any paper jammed in the document feeder (if you have any document feeder)
2. Clean the rollers of the printer using a lint free cloth that is moist with water
3. Close the rear access door and then turn the printer on
4. Try to print again

Aug 08, 2008 | HP Office Equipment & Supplies

Not finding what you are looking for?
Lexmark X215 MFP All-In-One Laser Printer Logo

485 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Don  Farrell
Don Farrell

Level 3 Expert

1018 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides